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Medicare-certifiedSkilled Nursing

Piedmont Hills Center for Nursing and Rehab

Greensboro, North CarolinaMedicare inspection record
(336) 522-5600

About Piedmont Hills Center for Nursing and Rehab

Piedmont Hills Center for Nursing and Rehab in Greensboro, North Carolina provides skilled nursing and rehabilitation care focused on helping patients regain independence. Our clinical team designs personalized recovery plans to support each resident's goals, whether recovering from surgery or managing complex medical needs.

Community at a glance

Capacity

126 residents

Location

Greensboro, NC

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

109 S Holden Road, Greensboro, North Carolina 27407

(336) 522-5600

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on February 27, 2026, state inspectors cited 2 health deficiencies (the North Carolina average is 4.7).

Nurses and nurse aides spend 3 hours 14 minutes with each resident a day, below the North Carolina average of 3 hours 51 minutes.

Medicare fined Piedmont Hills Center for Nursing and Rehab 5 times in the last three years, $217,827 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 14 minutesBelow the North Carolina average
Registered nurse time per resident, per day15 minutesBelow the North Carolina average
Nursing staff who left in the past year47%

Inspections

52 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

October 23, 2025 · Complaint investigation · 2 citations

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Nov 24, 2025
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Nov 24, 2025

June 11, 2025 · Complaint investigation · 1 citation

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintAlready fixed by Apr 26, 2025
February 10, 2025 · Complaint investigation · 2 citations+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Feb 21, 2025
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Feb 21, 2025
December 5, 2024 · Standard inspection · 11 citations+
  • Ensure each resident receives an accurate assessment.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Feb 10, 2025
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Feb 10, 2025
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Feb 21, 2025
  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Feb 10, 2025
  • Provide appropriate foot care.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Feb 10, 2025
  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryFrom a complaintCorrected Feb 10, 2025
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Feb 10, 2025
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Feb 10, 2025
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Feb 10, 2025
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Minimal harm or risk, a pattern (level B)Resident RightsFrom a complaintPlan to fix it accepted
  • Assure that each resident’s assessment is updated at least once every 3 months.

    Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningPlan to fix it accepted
July 17, 2024 · Complaint investigation · 4 citations+
  • Provide and implement an infection prevention and control program.

    Immediate danger to residents, a pattern (level K)Infection ControlFrom a complaintCorrected Aug 1, 2024
  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Immediate danger to residents, a pattern (level K)Nursing and Physician ServicesFrom a complaintCorrected Aug 1, 2024
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Aug 1, 2024
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Aug 1, 2024
December 4, 2023 · Standard inspection · 32 citations+
  • Provide safe, appropriate pain management for a resident who requires such services.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareCorrected Jan 1, 2024
  • Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Jan 1, 2024
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Jan 1, 2024
  • Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    Risk of harm, no one hurt, widespread (level F)AdministrationCorrected Jan 1, 2024
  • Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    Risk of harm, no one hurt, widespread (level F)AdministrationCorrected Jan 1, 2024
  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Jan 1, 2024
  • Provide or obtain dental services for each resident.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Jan 1, 2024
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Jan 1, 2024
  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Jan 1, 2024
  • Ensure each resident receives an accurate assessment.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Jan 1, 2024
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesCorrected Jan 1, 2024
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Jan 1, 2024
  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Jan 1, 2024
  • Plan the resident's discharge to meet the resident's goals and needs.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jan 1, 2024
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jan 1, 2024
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jan 1, 2024
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jan 1, 2024
  • Ensure a qualified health professional conducts resident assessments.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 1, 2024
  • Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Jan 1, 2024
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Jan 1, 2024
  • Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesCorrected Jan 1, 2024
  • Provide bedrooms that don't allow residents to see each other when privacy is needed.

    Risk of harm, no one hurt, a few residents (level D)EnvironmentalCorrected Jan 1, 2024
  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jan 1, 2024
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 1, 2024
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jan 4, 2024
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Jan 1, 2024
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jan 1, 2024
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jan 1, 2024
  • Post nurse staffing information every day.

    Minimal harm or risk, widespread (level C)Nursing and Physician ServicesPlan to fix it accepted
  • Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

    Minimal harm or risk, widespread (level C)Resident RightsPlan to fix it accepted
  • Assure that each resident’s assessment is updated at least once every 3 months.

    Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningPlan to fix it accepted
  • Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

    Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningPlan to fix it accepted

Fines and payment denials

5 fines totaling $217,827 and 1 Medicare payment denial in the last three years.

  • October 23, 2025Fine: $50,505
  • June 11, 2025Fine: $17,345
  • December 5, 2024Fine: $18,086
  • July 17, 2024Fine: $35,105
  • December 4, 2023Payment denial, 2 days
  • December 4, 2023Fine: $96,786

About the home, per Medicare

Ownership
For profit - Limited Liability company
Legal business name
Holden Road Operating Company, LLC
Medicare-certified beds
126
Average residents per day
122
Accepts
Medicare and Medicaid
First certified
December 10, 1980
Part of a chain
Alliance Health Group, 13 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
345116

Location

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109 S Holden RoadGreensboro, NC 27407

12 other communities within 10 miles

Senior living near Greensboro

Questions about Piedmont Hills Center for Nursing and Rehab

How did Piedmont Hills Center for Nursing and Rehab do on its last inspection?+

State inspectors visited on February 27, 2026 and cited 2 health deficiencies, 2 of them from complaint investigations. The North Carolina average is 4.7.

How much nursing care does each resident get at Piedmont Hills Center for Nursing and Rehab?+

Nurses and aides spend 3 hours 14 minutes with each resident per day, including 15 minutes from registered nurses. 47% of nursing staff left over the past year.

Has Piedmont Hills Center for Nursing and Rehab been fined by Medicare?+

Yes. Medicare fined Piedmont Hills Center for Nursing and Rehab 5 times in the last three years, totaling $217,827.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Greensboro Skilled Nursing in North Carolina Skilled Nursing guide Information last updated October 2026