Whitestone a Masonic and Eastern Star Community
Medicare-certified700 South Holden Road, Greensboro, NC 27407
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Piedmont Hills Center for Nursing and Rehab in Greensboro, North Carolina provides skilled nursing and rehabilitation care focused on helping patients regain independence. Our clinical team designs personalized recovery plans to support each resident's goals, whether recovering from surgery or managing complex medical needs.
Capacity
126 residents
Location
Greensboro, NC
Status
Listed in a public registry
109 S Holden Road, Greensboro, North Carolina 27407
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on February 27, 2026, state inspectors cited 2 health deficiencies (the North Carolina average is 4.7).
Nurses and nurse aides spend 3 hours 14 minutes with each resident a day, below the North Carolina average of 3 hours 51 minutes.
Medicare fined Piedmont Hills Center for Nursing and Rehab 5 times in the last three years, $217,827 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 14 minutesBelow the North Carolina average |
| Registered nurse time per resident, per day | 15 minutesBelow the North Carolina average |
| Nursing staff who left in the past year | 47% |
52 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
October 23, 2025 · Complaint investigation · 2 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
June 11, 2025 · Complaint investigation · 1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Ensure each resident receives an accurate assessment.
Provide safe and appropriate respiratory care for a resident when needed.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Provide appropriate foot care.
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Ensure services provided by the nursing facility meet professional standards of quality.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Assure that each resident’s assessment is updated at least once every 3 months.
Provide and implement an infection prevention and control program.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide safe, appropriate pain management for a resident who requires such services.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Provide or obtain dental services for each resident.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Ensure each resident receives an accurate assessment.
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Plan the resident's discharge to meet the resident's goals and needs.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Ensure a qualified health professional conducts resident assessments.
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Protect each resident from the wrongful use of the resident's belongings or money.
Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Provide bedrooms that don't allow residents to see each other when privacy is needed.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Post nurse staffing information every day.
Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.
Assure that each resident’s assessment is updated at least once every 3 months.
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
5 fines totaling $217,827 and 1 Medicare payment denial in the last three years.
109 S Holden RoadGreensboro, NC 27407
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State inspectors visited on February 27, 2026 and cited 2 health deficiencies, 2 of them from complaint investigations. The North Carolina average is 4.7.
Nurses and aides spend 3 hours 14 minutes with each resident per day, including 15 minutes from registered nurses. 47% of nursing staff left over the past year.
Yes. Medicare fined Piedmont Hills Center for Nursing and Rehab 5 times in the last three years, totaling $217,827.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.