Novant Health Presbyterian Medical Center-Snu
Medicare-certified200 HAWTHORNE LANE, Charlotte, NC 28207
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Pelican Health at Charlotte provides skilled nursing and rehabilitation for North Carolina residents who need specialized medical care and recovery support. Our team focuses on personalized treatment plans that help patients regain strength and independence during their time with us in Charlotte.
Capacity
120 residents
Location
Charlotte, NC
Status
Listed in a public registry
2616 East 5th Street, Charlotte, North Carolina 28204
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on March 2, 2026, state inspectors cited 10 health deficiencies (the North Carolina average is 4.7).
Nurses and nurse aides spend 3 hours 19 minutes with each resident a day, below the North Carolina average of 3 hours 51 minutes.
Medicare fined Pelican Health at Charlotte 6 times in the last three years, $47,037 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 19 minutesBelow the North Carolina average |
| Registered nurse time per resident, per day | 43 minutesAbove the North Carolina average |
| Nursing staff who left in the past year | 73%Above the North Carolina average |
2 administrators have left the home in the past year.
19 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
April 29, 2026 · Complaint investigation · 1 citation
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
March 2, 2026 · Standard inspection · 9 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Dispose of garbage and refuse properly.
Ensure each resident receives an accurate assessment.
Provide and implement an infection prevention and control program.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Reasonably accommodate the needs and preferences of each resident.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Provide safe and appropriate respiratory care for a resident when needed.
Ensure each resident receives an accurate assessment.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide and implement an infection prevention and control program.
Post nurse staffing information every day.
6 fines totaling $47,037 in the last three years.
2616 East 5th StreetCharlotte, NC 28204
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State inspectors visited on March 2, 2026 and cited 10 health deficiencies, 5 of them from complaint investigations. The North Carolina average is 4.7.
Nurses and aides spend 3 hours 19 minutes with each resident per day, including 43 minutes from registered nurses. 73% of nursing staff left over the past year.
Yes. Medicare fined Pelican Health at Charlotte 6 times in the last three years, totaling $47,037.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.