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Medicare-certifiedSkilled Nursing

Pelican Health at Charlotte

Charlotte, North CarolinaMedicare inspection record
(704) 333-5165

About Pelican Health at Charlotte

Pelican Health at Charlotte provides skilled nursing and rehabilitation for North Carolina residents who need specialized medical care and recovery support. Our team focuses on personalized treatment plans that help patients regain strength and independence during their time with us in Charlotte.

Community at a glance

Capacity

120 residents

Location

Charlotte, NC

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

2616 East 5th Street, Charlotte, North Carolina 28204

(704) 333-5165

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on March 2, 2026, state inspectors cited 10 health deficiencies (the North Carolina average is 4.7).

Nurses and nurse aides spend 3 hours 19 minutes with each resident a day, below the North Carolina average of 3 hours 51 minutes.

Medicare fined Pelican Health at Charlotte 6 times in the last three years, $47,037 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 19 minutesBelow the North Carolina average
Registered nurse time per resident, per day43 minutesAbove the North Carolina average
Nursing staff who left in the past year73%Above the North Carolina average

2 administrators have left the home in the past year.

Inspections

19 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

April 29, 2026 · Complaint investigation · 1 citation

  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected May 1, 2026

March 2, 2026 · Standard inspection · 9 citations

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Mar 4, 2026
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Mar 4, 2026
  • Dispose of garbage and refuse properly.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Mar 4, 2026
  • Ensure each resident receives an accurate assessment.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 4, 2026
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Mar 4, 2026
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Mar 4, 2026
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Mar 4, 2026
  • Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 4, 2026
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 4, 2026
February 3, 2025 · Standard inspection · 9 citations+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Feb 20, 2025
  • Reasonably accommodate the needs and preferences of each resident.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Feb 20, 2025
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Feb 20, 2025
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesCorrected Feb 21, 2025
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Feb 21, 2025
  • Ensure each resident receives an accurate assessment.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 20, 2025
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 19, 2025
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Feb 28, 2025
  • Post nurse staffing information every day.

    Minimal harm or risk, widespread (level C)Nursing and Physician ServicesCorrected Feb 21, 2025

Fines and payment denials

6 fines totaling $47,037 in the last three years.

  • March 2, 2026Fine: $8,673
  • March 2, 2026Fine: $8,672
  • February 3, 2025Fine: $17,345
  • December 11, 2023Fine: $7,409
  • November 20, 2023Fine: $1,764
  • October 30, 2023Fine: $3,174

About the home, per Medicare

Ownership
For profit - Limited Liability company
Legal business name
Pelican Health at Charlotte LLC
Medicare-certified beds
120
Average residents per day
68
Accepts
Medicare and Medicaid
First certified
December 22, 1980
Part of a chain
Simcha Hyman & Naftali Zanziper, 79 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
345201

Location

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2616 East 5th StreetCharlotte, NC 28204

12 other communities within 10 miles

Senior living near Charlotte

Questions about Pelican Health at Charlotte

How did Pelican Health at Charlotte do on its last inspection?+

State inspectors visited on March 2, 2026 and cited 10 health deficiencies, 5 of them from complaint investigations. The North Carolina average is 4.7.

How much nursing care does each resident get at Pelican Health at Charlotte?+

Nurses and aides spend 3 hours 19 minutes with each resident per day, including 43 minutes from registered nurses. 73% of nursing staff left over the past year.

Has Pelican Health at Charlotte been fined by Medicare?+

Yes. Medicare fined Pelican Health at Charlotte 6 times in the last three years, totaling $47,037.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Charlotte Skilled Nursing in North Carolina Skilled Nursing guide Information last updated October 2026