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Medicare-certifiedSkilled Nursing

Paul House & Health Cr Ctr

(773) 478-4222

About Paul House & Health Cr Ctr

Paul House & Health Care Center brings together skilled nursing and rehabilitation services designed for Chicago families navigating recovery and complex medical needs. Our Illinois team provides compassionate, personalized care in an environment where healing is the priority.

Community at a glance

Capacity

110 residents

Location

Chicago, IL

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

3800 NORTH CALIFORNIA AVENUE, Chicago, Illinois 60618

(773) 478-4222

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on June 5, 2025, state inspectors cited 25 health deficiencies (the Illinois average is 12.5).

Nurses and nurse aides spend 3 hours 46 minutes with each resident a day, above the Illinois average of 3 hours 27 minutes.

Medicare fined Paul House & Health Cr Ctr 2 times in the last three years, $107,873 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 46 minutesAbove the Illinois average
Registered nurse time per resident, per day26 minutesBelow the Illinois average
Nursing staff who left in the past year64%Above the Illinois average

2 administrators have left the home in the past year.

Inspections

49 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

July 13, 2026 · Complaint investigation · 1 citation

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jul 21, 2026

March 26, 2026 · Complaint investigation · 1 citation

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Apr 6, 2026
June 5, 2025 · Standard inspection · 23 citations+
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Residents were harmed, a few residents (level G)Quality of Life and CareCorrected Jun 20, 2025
  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Risk of harm, no one hurt, widespread (level F)AdministrationCorrected Jun 20, 2025
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Jun 20, 2025
  • Provide training in compliance and ethics.

    Risk of harm, no one hurt, widespread (level F)AdministrationCorrected Jun 20, 2025
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Risk of harm, no one hurt, widespread (level F)EnvironmentalCorrected Jun 20, 2025
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesCorrected Jun 20, 2025
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Risk of harm, no one hurt, widespread (level F)EnvironmentalCorrected Jun 20, 2025
  • Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    Risk of harm, no one hurt, widespread (level F)AdministrationCorrected Jun 20, 2025
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected Jun 20, 2025
  • Dispose of garbage and refuse properly.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Jun 20, 2025
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, widespread (level F)Resident RightsCorrected Jun 20, 2025
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Jun 20, 2025
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jun 20, 2025
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Jun 20, 2025
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesCorrected Jun 20, 2025
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 20, 2025
  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 20, 2025
  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 20, 2025
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 20, 2025
  • Reasonably accommodate the needs and preferences of each resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 20, 2025
  • Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

    Risk of harm, no one hurt, a few residents (level D)AdministrationCorrected Jun 20, 2025
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 20, 2025
  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 20, 2025
April 13, 2025 · Complaint investigation · 1 citation+
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Apr 21, 2025
March 6, 2025 · Complaint investigation · 2 citations+
  • Reasonably accommodate the needs and preferences of each resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 17, 2025
  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Risk of harm, no one hurt, a few residents (level D)EnvironmentalFrom a complaintCorrected Mar 17, 2025
January 24, 2025 · Complaint investigation · 1 citation+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jan 29, 2025
October 31, 2024 · Complaint investigation · 4 citations+
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Nov 7, 2024
  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesFrom a complaintCorrected Nov 8, 2024
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Nov 5, 2024
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Nov 4, 2024
July 19, 2024 · Standard inspection · 14 citations+
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Aug 1, 2024
  • Dispose of garbage and refuse properly.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Aug 1, 2024
  • Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Aug 1, 2024
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Aug 1, 2024
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Aug 1, 2024
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Aug 1, 2024
  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Aug 1, 2024
  • Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Aug 1, 2024
  • Reasonably accommodate the needs and preferences of each resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Aug 1, 2024
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Aug 1, 2024
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Aug 1, 2024
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Aug 1, 2024
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Aug 1, 2024
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Aug 1, 2024
July 3, 2024 · Complaint investigation · 1 citation+
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Jul 23, 2024
January 18, 2024 · Complaint investigation · 1 citation+
  • Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Feb 2, 2024

Fines and payment denials

2 fines totaling $107,873 and 2 Medicare payment denials in the last three years.

  • June 5, 2025Fine: $39,966
  • June 5, 2025Payment denial, 5 days
  • July 3, 2024Payment denial, 5 days
  • July 3, 2024Fine: $67,907

About the home, per Medicare

Ownership
For profit - Limited Liability company
Legal business name
Paul House & Health Care Center LLC
Medicare-certified beds
110
Average residents per day
98
Accepts
Medicare and Medicaid
First certified
November 1, 1993
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
145767

Location

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3800 NORTH CALIFORNIA AVENUEChicago, IL 60618

12 other communities within 10 miles

Senior living near Chicago

Questions about Paul House & Health Cr Ctr

How did Paul House & Health Cr Ctr do on its last inspection?+

State inspectors visited on June 5, 2025 and cited 25 health deficiencies, 2 of them from complaint investigations. The Illinois average is 12.5.

How much nursing care does each resident get at Paul House & Health Cr Ctr?+

Nurses and aides spend 3 hours 46 minutes with each resident per day, including 26 minutes from registered nurses. 64% of nursing staff left over the past year.

Has Paul House & Health Cr Ctr been fined by Medicare?+

Yes. Medicare fined Paul House & Health Cr Ctr 2 times in the last three years, totaling $107,873.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Chicago Skilled Nursing in Illinois Skilled Nursing guide Information last updated October 2026