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Medicare-certifiedSkilled Nursing

Parham Health Care & Rehab Center

Richmond, VirginiaMedicare inspection record
(804) 264-9185

About Parham Health Care & Rehab Center

Parham Health Care & Rehab Center is a for profit - limited liability company nursing home in RICHMOND, VA with 180 certified beds.

Community at a glance

Capacity

180 residents

Location

Richmond, VA

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

2400 E PARHAM ROAD, Richmond, Virginia 23228

(804) 264-9185

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

  • Parham Health Care & Rehab Center is a candidate for Medicare's Special Focus Facility list, kept for homes with a history of serious quality problems.
  • Medicare flags Parham Health Care & Rehab Center for a citation related to abuse of residents in its recent inspections.

At its most recent standard inspection, on April 28, 2025, state inspectors cited 89 health deficiencies (the Virginia average is 14.4).

Nurses and nurse aides spend 2 hours 56 minutes with each resident a day, below the Virginia average of 3 hours 46 minutes.

Medicare fined Parham Health Care & Rehab Center 2 times in the last three years, $266,181 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day2 hours 56 minutesBelow the Virginia average
Registered nurse time per resident, per day20 minutesBelow the Virginia average
Nursing staff who left in the past year62%Above the Virginia average

2 administrators have left the home in the past year.

Inspections

91 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

March 19, 2026 · Complaint investigation · 2 citations

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Mar 30, 2026
  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Apr 29, 2026

February 13, 2026 · Complaint investigation · 9 citations

  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Residents were harmed, a few residents (level G)Nutrition and DietaryFrom a complaintCorrected Mar 30, 2026
  • Keep residents' personal and medical records private and confidential.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Mar 30, 2026
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Risk of harm, no one hurt, a pattern (level E)EnvironmentalFrom a complaintCorrected Mar 30, 2026
  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Apr 29, 2026
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlFrom a complaintCorrected Mar 30, 2026
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Mar 30, 2026
  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 30, 2026
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 30, 2026
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Mar 30, 2026
December 17, 2025 · Complaint investigation · 37 citations+
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Immediate danger to residents, a pattern (level K)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jan 27, 2026
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Immediate danger to residents, a pattern (level K)Quality of Life and CareFrom a complaintCorrected Mar 30, 2026
  • Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    Residents were harmed, a few residents (level G)Nutrition and DietaryFrom a complaintCorrected Mar 30, 2026
  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Risk of harm, no one hurt, widespread (level F)AdministrationFrom a complaintCorrected Jan 27, 2026
  • Hire a qualified full-time social worker in a facility with more than 120 beds.

    Risk of harm, no one hurt, widespread (level F)AdministrationFrom a complaintCorrected Jan 27, 2026
  • Keep residents' personal and medical records private and confidential.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Mar 30, 2026
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Risk of harm, no one hurt, a pattern (level E)EnvironmentalFrom a complaintCorrected Mar 30, 2026
  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Apr 29, 2026
  • Respond appropriately to all alleged violations.

    Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jan 27, 2026
  • Reasonably accommodate the needs and preferences of each resident.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Mar 30, 2026
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlFrom a complaintCorrected Mar 30, 2026
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryFrom a complaintCorrected Mar 30, 2026
  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Mar 30, 2026
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Mar 30, 2026
  • Provide training in compliance and ethics.

    Risk of harm, no one hurt, a few residents (level D)AdministrationFrom a complaintCorrected Mar 30, 2026
  • Allow residents to self-administer drugs if determined clinically appropriate.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jan 27, 2026
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 30, 2026
  • Observe each nurse aide's job performance and give regular training.

    Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesFrom a complaintCorrected Jan 27, 2026
  • Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    Risk of harm, no one hurt, a few residents (level D)AdministrationFrom a complaintCorrected Jan 27, 2026
  • Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Mar 30, 2026
  • Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Mar 30, 2026
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryFrom a complaintCorrected Mar 30, 2026
  • Put firmly secured handrails on each side of hallways.

    Risk of harm, no one hurt, a few residents (level D)EnvironmentalFrom a complaintCorrected Mar 30, 2026
  • Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 30, 2026
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 30, 2026
  • Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    Risk of harm, no one hurt, a few residents (level D)AdministrationFrom a complaintCorrected Mar 30, 2026
  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Risk of harm, no one hurt, a few residents (level D)EnvironmentalFrom a complaintCorrected Jan 27, 2026
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jan 27, 2026
  • Have policies on smoking.

    Risk of harm, no one hurt, a few residents (level D)EnvironmentalFrom a complaintCorrected Mar 30, 2026
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Mar 30, 2026
  • Protect each resident from the wrongful use of the resident's belongings or money.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Mar 30, 2026
  • Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 30, 2026
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Mar 30, 2026
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jan 27, 2026
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jan 27, 2026
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jan 27, 2026
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jan 27, 2026
September 3, 2025 · Complaint investigation · 5 citations+
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Risk of harm, no one hurt, a pattern (level E)EnvironmentalFrom a complaintCorrected Sep 24, 2025
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Sep 24, 2025
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Risk of harm, no one hurt, a pattern (level E)EnvironmentalFrom a complaintCorrected Sep 24, 2025
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Sep 24, 2025
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Sep 24, 2025
April 28, 2025 · Standard inspection · 7 citations+
  • Provide and implement an infection prevention and control program.

    Immediate danger to residents, a pattern (level K)Infection ControlFrom a complaintCorrected Jun 12, 2025
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Immediate danger to residents, a pattern (level K)Quality of Life and CareFrom a complaintCorrected Jun 12, 2025
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Jun 12, 2025
  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Sep 24, 2025
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, widespread (level F)Resident RightsFrom a complaintCorrected Sep 24, 2025
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Risk of harm, no one hurt, widespread (level F)EnvironmentalCorrected Sep 24, 2025
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Risk of harm, no one hurt, widespread (level F)EnvironmentalCorrected Sep 24, 2025

Showing the 60 most recent. The full list is on Medicare.gov.

Fines and payment denials

2 fines totaling $266,181 and 1 Medicare payment denial in the last three years.

  • December 17, 2025Fine: $205,445
  • December 17, 2025Payment denial, 43 days
  • April 28, 2025Fine: $60,736

About the home, per Medicare

Ownership
For profit - Limited Liability company
Legal business name
Parham Care Center LLC
Medicare-certified beds
180
Average residents per day
157
Accepts
Medicare and Medicaid
First certified
February 1, 1979
Part of a chain
Lifeworks Rehab, 64 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
495097

Location

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2400 E PARHAM ROADRichmond, VA 23228

12 other communities within 10 miles

Senior living near Richmond

Questions about Parham Health Care & Rehab Center

How did Parham Health Care & Rehab Center do on its last inspection?+

State inspectors visited on April 28, 2025 and cited 89 health deficiencies, 65 of them from complaint investigations. The Virginia average is 14.4.

How much nursing care does each resident get at Parham Health Care & Rehab Center?+

Nurses and aides spend 2 hours 56 minutes with each resident per day, including 20 minutes from registered nurses. 62% of nursing staff left over the past year.

Has Parham Health Care & Rehab Center been fined by Medicare?+

Yes. Medicare fined Parham Health Care & Rehab Center 2 times in the last three years, totaling $266,181.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Richmond Skilled Nursing in Virginia Skilled Nursing guide Information last updated October 2026