Chestnut Grove Assisted Living Facility
State licensed9010 Woodman Road, Richmond, VA 23228
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Parham Health Care & Rehab Center is a for profit - limited liability company nursing home in RICHMOND, VA with 180 certified beds.
Capacity
180 residents
Location
Richmond, VA
Status
Listed in a public registry
2400 E PARHAM ROAD, Richmond, Virginia 23228
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on April 28, 2025, state inspectors cited 89 health deficiencies (the Virginia average is 14.4).
Nurses and nurse aides spend 2 hours 56 minutes with each resident a day, below the Virginia average of 3 hours 46 minutes.
Medicare fined Parham Health Care & Rehab Center 2 times in the last three years, $266,181 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 2 hours 56 minutesBelow the Virginia average |
| Registered nurse time per resident, per day | 20 minutesBelow the Virginia average |
| Nursing staff who left in the past year | 62%Above the Virginia average |
2 administrators have left the home in the past year.
91 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
March 19, 2026 · Complaint investigation · 2 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure that residents are free from significant medication errors.
February 13, 2026 · Complaint investigation · 9 citations
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Keep residents' personal and medical records private and confidential.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Ensure that residents are free from significant medication errors.
Provide and implement an infection prevention and control program.
Protect each resident from the wrongful use of the resident's belongings or money.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Have a plan that describes the process for conducting QAPI and QAA activities.
Hire a qualified full-time social worker in a facility with more than 120 beds.
Keep residents' personal and medical records private and confidential.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Ensure that residents are free from significant medication errors.
Respond appropriately to all alleged violations.
Reasonably accommodate the needs and preferences of each resident.
Provide and implement an infection prevention and control program.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure services provided by the nursing facility meet professional standards of quality.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Provide training in compliance and ethics.
Allow residents to self-administer drugs if determined clinically appropriate.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Observe each nurse aide's job performance and give regular training.
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Put firmly secured handrails on each side of hallways.
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Make sure that a working call system is available in each resident's bathroom and bathing area.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Have policies on smoking.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Protect each resident from the wrongful use of the resident's belongings or money.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide and implement an infection prevention and control program.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Showing the 60 most recent. The full list is on Medicare.gov.
2 fines totaling $266,181 and 1 Medicare payment denial in the last three years.
2400 E PARHAM ROADRichmond, VA 23228
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State inspectors visited on April 28, 2025 and cited 89 health deficiencies, 65 of them from complaint investigations. The Virginia average is 14.4.
Nurses and aides spend 2 hours 56 minutes with each resident per day, including 20 minutes from registered nurses. 62% of nursing staff left over the past year.
Yes. Medicare fined Parham Health Care & Rehab Center 2 times in the last three years, totaling $266,181.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.