800 Brandywine Pkwy, Guilderland, NY 12084
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
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Medicare-certifiedSkilled Nursing
Our Lady of Mercy Life Center
Guilderland, New YorkMedicare inspection record
About Our Lady of Mercy Life Center
Our Lady of Mercy Life Center in Guilderland, New York provides compassionate skilled nursing and rehabilitation care when your loved one needs recovery support or ongoing medical attention. Our experienced team focuses on restoring independence and comfort during every stage of healing.
Community at a glance
Capacity
160 residents
Location
Guilderland, NY
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
2 MERCYCARE LANE, Guilderland, New York 12084
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- Medicare flags Our Lady of Mercy Life Center for a citation related to abuse of residents in its recent inspections.
At its most recent standard inspection, on October 15, 2024, state inspectors cited 15 health deficiencies (the New York average is 8.0).
Nurses and nurse aides spend 3 hours 37 minutes with each resident a day, about the same as the New York average.
Medicare has not fined Our Lady of Mercy Life Center in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 37 minutes |
| Registered nurse time per resident, per day | 48 minutesAbove the New York average |
| Nursing staff who left in the past year | 50%Above the New York average |
Inspections
16 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
October 15, 2024 · Standard inspection · 15 citations
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Risk of harm, no one hurt, widespread (level F)Resident RightsCorrected Dec 6, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Dec 6, 2024Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Nov 22, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Nov 29, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Oct 15, 2024Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesFrom a complaintCorrected Dec 4, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Nov 28, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Dec 6, 2024Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Nov 28, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Nov 22, 2024Allow residents to self-administer drugs if determined clinically appropriate.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Dec 2, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 6, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Nov 28, 2024Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Dec 6, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Dec 6, 2024
September 20, 2024 · Complaint investigation · 1 citation
Protect each resident from the wrongful use of the resident's belongings or money.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 11, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- Non profit - Corporation
- Legal business name
- Our Lady of Mercy Life Center
- Medicare-certified beds
- 160
- Average residents per day
- 149
- Accepts
- Medicare and Medicaid
- First certified
- July 1, 1993
- Part of a chain
- Trinity Health, 19 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 335767
Location
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2 MERCYCARE LANEGuilderland, NY 12084
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Questions about Our Lady of Mercy Life Center
How did Our Lady of Mercy Life Center do on its last inspection?+
State inspectors visited on October 15, 2024 and cited 15 health deficiencies, 2 of them from complaint investigations. The New York average is 8.0.
How much nursing care does each resident get at Our Lady of Mercy Life Center?+
Nurses and aides spend 3 hours 37 minutes with each resident per day, including 48 minutes from registered nurses. 50% of nursing staff left over the past year.
Has Our Lady of Mercy Life Center been fined by Medicare?+
Medicare's records show no fines against Our Lady of Mercy Life Center in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.