Emerald Residential Care Home
State licensed1749 Newbridge Avenue, San Mateo, CA 94401
Assisted Living
Assisted livingResidential care for the elderly (RCFE)24-hour personal care
Call for pricing
Prices not published
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State licensedAssisted Living
Our House
San Mateo, CaliforniaState inspected Mar 3, 2026, 8 citations since 2023
About Our House
Our House offers compassionate assisted living for seniors in San Mateo, California who value independence with reliable support. We focus on personalized care that respects individual preferences while ensuring safety and dignity. Our team understands that moving to assisted living is significant—we're here to make it feel like home.
Community at a glance
Capacity
6 residents
State license
#415600158, Licensed
Location
San Mateo, CA
Status
Listed in a public registry
Care & services offered
Assisted Living
Contact & location
1916 Shoreview Avenue, San Mateo, California 94401
California inspection record
From the California Department of Social Services, Community Care Licensing Division, which licenses and inspects Our House. Checked October 8, 2026. See the state's record and reports
State inspectors last visited Our House on March 3, 2026.
Since May 2023, California's Community Care Licensing Division has made 4 routine inspections and 1 other visit.
Inspectors issued 2 Type A citations and 6 Type B citations. A Type A citation means an immediate risk to residents' health, safety or personal rights.
Across 7,137 licensed communities in California, the average in the state's record is 5.9 citations and 27% have none.
No complaints were investigated in that time.
Last visit
Mar 3, 2026
Routine inspections
4
Type A citations
2
Type B citations
6
Visits and citations
| Kind of visit | Visits | Type A | Type B |
|---|---|---|---|
| Routine inspections | 4 | 0 | 0 |
| Complaint investigations | 0 | 0 | 0 |
| Other visits | 1 | 2 | 6 |
Type A: an immediate risk to residents' health, safety or personal rights. Type B: a potential risk if not corrected. Routine inspections on Mar 3, 2026, Mar 4, 2025, Apr 8, 2024, May 23, 2023.
Complaints
- Date not reportedOutcome not reported
- substantiated:
- the state found it more likely than not that it happened.
- inconclusive:
- the state could not prove or disprove it.
- unsubstantiated:
- it may have happened, but there was not enough evidence.
- unfounded:
- the state found it false or not possible.
License
- License number
- 415600158
- License type
- Residential Care Elderly
- Status
- Licensed
- Licensed capacity
- 6 residents
- Licensed since
- April 20, 1999
- Licensee
- Pagador, Lionel & Ursula
- Administrator
- Pagador, Lionel
Location
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1916 Shoreview AvenueSan Mateo, CA 94401
12 other communities within 10 miles
Senior living near San Mateo
Cortez Home
State licensed1799 Shoreview Avenue, San Mateo, CA 94401
Assisted Living
Assisted livingResidential care for the elderly (RCFE)24-hour personal care
Call for pricing
Prices not published
Petani Haven
State licensed1840 Evergreen Street, San Mateo, CA 94401
Assisted Living
Assisted livingResidential care for the elderly (RCFE)24-hour personal care
Call for pricing
Prices not published
Assisted Living: frequently asked questions
Has Our House had any violations?+
California's Community Care Licensing Division has issued Our House 2 Type A citations and 6 Type B citations since May 2023. Type A means an immediate risk to residents' health, safety or personal rights; Type B means a potential risk if not corrected.
When was Our House last inspected?+
State inspectors last visited on March 3, 2026. Each visit's report is public on the state's facility search.
Have there been complaints about Our House?+
The state has no complaint investigations on record for Our House since May 2023.
How much does assisted living cost?+
The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.
Does Medicare pay for assisted living?+
Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.
What's the difference from a nursing home?+
Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.