2062 Phillips Rd, New Bedford, MA 02745
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
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About Oaks, The
Oaks, The is a for profit - limited liability company nursing home in NEW BEDFORD, MA with 122 certified beds.
Community at a glance
Capacity
122 residents
Location
New Bedford, MA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
4525 ACUSHNET AVENUE, New Bedford, Massachusetts 02745
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on March 10, 2026, state inspectors cited 2 health deficiencies (the Massachusetts average is 6.8).
Nurses and nurse aides spend 3 hours 40 minutes with each resident a day, below the Massachusetts average of 3 hours 52 minutes.
Medicare has not fined Oaks, The in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 40 minutesBelow the Massachusetts average |
| Registered nurse time per resident, per day | 34 minutesBelow the Massachusetts average |
| Nursing staff who left in the past year | 29%Below the Massachusetts average |
Inspections
6 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
March 10, 2026 · Standard inspection · 2 citations
Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Mar 26, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningNo revisit needed
December 12, 2024 · Standard inspection · 4 citations
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Dec 31, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Dec 31, 2024Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Dec 31, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Dec 31, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- New Bedford Medical Investors, LLC
- Medicare-certified beds
- 122
- Average residents per day
- 114
- Accepts
- Medicare and Medicaid
- First certified
- October 10, 1989
- Part of a chain
- Life Care Centers of America, 194 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 225328
Location
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4525 ACUSHNET AVENUENew Bedford, MA 02745
12 other communities within 10 miles
Senior living near New Bedford
107 WELBY RD, New Bedford, MA 02745
Adult Day Services
Adult day servicesDaytime supervision & activitiesRespite for caregivers
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Prices not published
81 WELBY RD, New Bedford, MA 02745
Adult Day Services
Adult day servicesDaytime supervision & activitiesRespite for caregivers
Call for pricing
Prices not published
Questions about Oaks, The
How did Oaks, The do on its last inspection?+
State inspectors visited on March 10, 2026 and cited 2 health deficiencies. The Massachusetts average is 6.8.
How much nursing care does each resident get at Oaks, The?+
Nurses and aides spend 3 hours 40 minutes with each resident per day, including 34 minutes from registered nurses. 29% of nursing staff left over the past year.
Has Oaks, The been fined by Medicare?+
Medicare's records show no fines against Oaks, The in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.