Helping Hands Assisted Living
State licensed2052 US HIGHWAY 70 W, Goldsboro, NC 27530
Assisted Living
Assisted living & personal care24-hour supervisionMedication management
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Prices not published
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Medicare-certifiedSkilled Nursing
O'Berry Neuro-Medical Treatment Center
Goldsboro, North CarolinaMedicare inspection record
About O'Berry Neuro-Medical Treatment Center
O'Berry Neuro-Medical Treatment Center in Goldsboro, North Carolina specializes in skilled nursing and rehabilitation for patients with complex medical and neurological needs. Our dedicated team provides compassionate, specialized care designed to support recovery and maximize independence.
Community at a glance
Capacity
144 residents
Location
Goldsboro, NC
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
400 Old Smithfield Road, Goldsboro, North Carolina 27533
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- O'Berry Neuro-Medical Treatment Center is a candidate for Medicare's Special Focus Facility list, kept for homes with a history of serious quality problems.
At its most recent standard inspection, on October 9, 2025, state inspectors cited 2 health deficiencies (the North Carolina average is 4.7).
Nurses and nurse aides spend 10 hours 18 minutes with each resident a day, above the North Carolina average of 3 hours 51 minutes.
Medicare fined O'Berry Neuro-Medical Treatment Center once in the last three years, $167,242 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 10 hours 18 minutesAbove the North Carolina average |
| Registered nurse time per resident, per day | 1 hour 20 minutesAbove the North Carolina average |
| Nursing staff who left in the past year | 39%Below the North Carolina average |
Inspections
26 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
June 23, 2026 · Complaint investigation · 1 citation
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jun 30, 2026
October 9, 2025 · Standard inspection · 1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintAlready fixed before the inspection
February 7, 2025 · Complaint investigation · 4 citations+
Ensure that residents are free from significant medication errors.
Immediate danger to residents, a few residents (level J)Pharmacy ServiceFrom a complaintCorrected Feb 24, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Immediate danger to residents, a few residents (level J)Resident RightsFrom a complaintCorrected Feb 21, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Feb 21, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Feb 21, 2025
December 16, 2024 · Standard inspection · 12 citations+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Immediate danger to residents, a few residents (level J)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Feb 7, 2025Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Immediate danger to residents, a few residents (level J)Resident RightsFrom a complaintCorrected Feb 21, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Feb 7, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Feb 7, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Feb 7, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 7, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Feb 21, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Feb 7, 2025Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningPlan to fix it acceptedPost nurse staffing information every day.
Minimal harm or risk, widespread (level C)Nursing and Physician ServicesPlan to fix it acceptedHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Minimal harm or risk, a pattern (level B)Resident RightsPlan to fix it acceptedHonor the resident's right to manage his or her financial affairs.
Minimal harm or risk, a pattern (level B)Resident RightsPlan to fix it accepted
April 21, 2024 · Complaint investigation · 4 citations+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Immediate danger to residents, a pattern (level K)Quality of Life and CareFrom a complaintCorrected May 17, 2024Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Immediate danger to residents, a pattern (level K)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 17, 2024Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Risk of harm, no one hurt, a pattern (level E)AdministrationFrom a complaintCorrected May 17, 2024Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 17, 2024
February 23, 2024 · Complaint investigation · 2 citations+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Immediate danger to residents, a pattern (level K)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 17, 2024Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Risk of harm, no one hurt, a pattern (level E)AdministrationFrom a complaintCorrected May 17, 2024
November 7, 2023 · Complaint investigation · 2 citations+
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 20, 2023Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 20, 2023
Fines and payment denials
1 fine totaling $167,242 and 1 Medicare payment denial in the last three years.
- February 23, 2024Fine: $167,242
- February 23, 2024Payment denial, 50 days
About the home, per Medicare
- Ownership
- Government - State
- Legal business name
- Legal Business Name Not Available
- Medicare-certified beds
- 144
- Average residents per day
- 123
- Accepts
- Medicaid
- First certified
- March 29, 2010
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Both
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 34A002
Location
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400 Old Smithfield RoadGoldsboro, NC 27533
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Questions about O'Berry Neuro-Medical Treatment Center
How did O'Berry Neuro-Medical Treatment Center do on its last inspection?+
State inspectors visited on October 9, 2025 and cited 2 health deficiencies, 2 of them from complaint investigations. The North Carolina average is 4.7.
How much nursing care does each resident get at O'Berry Neuro-Medical Treatment Center?+
Nurses and aides spend 10 hours 18 minutes with each resident per day, including 1 hour 20 minutes from registered nurses. 39% of nursing staff left over the past year.
Has O'Berry Neuro-Medical Treatment Center been fined by Medicare?+
Yes. Medicare fined O'Berry Neuro-Medical Treatment Center once in the last three years, totaling $167,242.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.