Inn at Library Way
State licensed4615 LIBRARY WAY, Hilliard, OH 43026
Assisted Living
Assisted living & personal care24-hour supervisionMedication management
Call for pricing
Prices not published
🏡
State licensedAssisted LivingSkilled Nursing
Norwich Springs Health Campus
Hilliard, OhioNursing home on site: Medicare record
About Norwich Springs Health Campus
Norwich Springs Health Campus is an assisted living community in Hilliard, OH. It is licensed by the Ohio Department of Health as a residential care facility. Call the community to ask about availability, pricing and tours.
Community at a glance
Capacity
54 residents
State license
#OH-RCF-2948R, Active
Location
Hilliard, OH
Status
Listed in a public registry
Care & services offered
Assisted LivingSkilled Nursing
Contact & location
4680 Library Way, Hilliard, Ohio 43026
Medicare record for the nursing home on this campus
Norwich Springs Health Campus includes Norwich Springs Health Campus, a Medicare-certified nursing home at the same address. Everything below is Medicare's record for that nursing home. It does not rate Norwich Springs Health Campus's other levels of care, which the state licenses and inspects separately.
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on March 30, 2026, state inspectors cited 8 health deficiencies (the Ohio average is 10.3).
Nurses and nurse aides spend 4 hours 9 minutes with each resident a day, above the Ohio average of 3 hours 41 minutes.
Medicare has not fined Norwich Springs Health Campus in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 9 minutesAbove the Ohio average |
| Registered nurse time per resident, per day | 1 hour 9 minutesAbove the Ohio average |
| Nursing staff who left in the past year | 47% |
Inspections
19 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
June 11, 2026 · Complaint investigation · 1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jul 3, 2026
March 30, 2026 · Standard inspection · 6 citations
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected Apr 17, 2026Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 17, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Apr 17, 2026Implement a program that monitors antibiotic use.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Apr 17, 2026Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Apr 17, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 17, 2026
October 14, 2025 · Complaint investigation · 1 citation+
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Nov 13, 2025
May 30, 2024 · Standard inspection · 9 citations+
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected Jun 28, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Jun 28, 2024Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jun 28, 2024Develop and implement policies and procedures for flu and pneumonia vaccinations.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Jun 28, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Jun 28, 2024Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 28, 2024Ensure that residents are free from significant medication errors.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 28, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 28, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 28, 2024
December 6, 2023 · Complaint investigation · 2 citations+
Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Dec 27, 2023Ensure that residents are free from significant medication errors.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Dec 27, 2023
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Trilogy Healthcare of Hilliard, LLC
- Medicare-certified beds
- 54
- Average residents per day
- 51
- Accepts
- Medicare and Medicaid
- First certified
- December 22, 2021
- Part of a chain
- Trilogy Health Services, 127 homes
- Inside a hospital
- No
- Continuing care retirement community
- Yes
- Resident or family council
- Both
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 366492
Location
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4680 Library WayHilliard, OH 43026
12 other communities within 10 miles
Senior living near Hilliard
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Trueman Pointe Care Center
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Questions about Norwich Springs Health Campus
Does Norwich Springs Health Campus have a nursing home?+
Yes. Norwich Springs Health Campus is a Medicare-certified nursing home on the same campus. Its Medicare record of inspections, staffing and fines is below. That record covers the nursing home only, not Norwich Springs Health Campus's other levels of care.
How did Norwich Springs Health Campus do on its last inspection?+
State inspectors visited on March 30, 2026 and cited 8 health deficiencies, 4 of them from complaint investigations. The Ohio average is 10.3.
How much nursing care does each resident get at Norwich Springs Health Campus?+
Nurses and aides spend 4 hours 9 minutes with each resident per day, including 1 hour 9 minutes from registered nurses. 47% of nursing staff left over the past year.
Has Norwich Springs Health Campus been fined by Medicare?+
Medicare's records show no fines against Norwich Springs Health Campus in the last three years.
How much does assisted living cost?+
The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.
Does Medicare pay for assisted living?+
Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.
What's the difference from a nursing home?+
Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.