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Medicare-certifiedSkilled Nursing

Norwalk Care Center

Norwalk, ConnecticutMedicare inspection record
(203) 853-0010

About Norwalk Care Center

Norwalk Care Center provides skilled nursing and rehabilitation services designed to help Connecticut residents regain independence and recover with confidence. Our experienced team focuses on personalized care plans, compassionate support, and evidence-based therapy to guide each person toward their best possible outcome.

Community at a glance

Capacity

150 residents

Location

Norwalk, CT

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

23 PROSPECT AVENUE, Norwalk, Connecticut 06850

(203) 853-0010

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

  • Medicare flags Norwalk Care Center for a citation related to abuse of residents in its recent inspections.

At its most recent standard inspection, on October 9, 2024, state inspectors cited 13 health deficiencies (the Connecticut average is 13.0).

Nurses and nurse aides spend 3 hours 44 minutes with each resident a day, about the same as the Connecticut average.

Medicare fined Norwalk Care Center once in the last three years, $38,422 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 44 minutes
Registered nurse time per resident, per day34 minutesBelow the Connecticut average
Nursing staff who left in the past year42%Above the Connecticut average

1 administrator has left the home in the past year.

Inspections

15 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

May 20, 2026 · Complaint investigation · 1 citation

  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Jul 1, 2026

March 19, 2025 · Complaint investigation · 1 citation

  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 8, 2025
October 9, 2024 · Complaint investigation · 1 citation+
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 11, 2024
October 9, 2024 · Standard inspection · 12 citations+
  • Keep all essential equipment working safely.

    Risk of harm, no one hurt, a pattern (level E)EnvironmentalCorrected Nov 11, 2024
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Nov 11, 2024
  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Nov 11, 2024
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Nov 11, 2024
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Nov 22, 2024
  • Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

    Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationCorrected Nov 11, 2024
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Nov 11, 2024
  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Nov 11, 2024
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Nov 11, 2024
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 11, 2024
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Nov 11, 2024
  • Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

    Minimal harm or risk, widespread (level C)AdministrationCorrected Nov 11, 2024

Fines and payment denials

1 fine totaling $38,422 in the last three years.

  • October 9, 2024Fine: $38,422

About the home, per Medicare

Ownership
For profit - Limited Liability company
Legal business name
Norwalk Care Center LLC
Medicare-certified beds
150
Average residents per day
136
Accepts
Medicare and Medicaid
First certified
November 1, 1973
Part of a chain
Highbridge Healthcare, 6 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Both
Sprinklers in all required areas
Yes
CMS Certification Number
075159

Location

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23 PROSPECT AVENUENorwalk, CT 06850

12 other communities within 10 miles

Senior living near Norwalk

Questions about Norwalk Care Center

How did Norwalk Care Center do on its last inspection?+

State inspectors visited on October 9, 2024 and cited 13 health deficiencies, 1 of them from complaint investigations. The Connecticut average is 13.0.

How much nursing care does each resident get at Norwalk Care Center?+

Nurses and aides spend 3 hours 44 minutes with each resident per day, including 34 minutes from registered nurses. 42% of nursing staff left over the past year.

Has Norwalk Care Center been fined by Medicare?+

Yes. Medicare fined Norwalk Care Center once in the last three years, totaling $38,422.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Norwalk Skilled Nursing in Connecticut Skilled Nursing guide Information last updated October 2026