827 NORVIEW AVE, Norfolk, VA 23509
Assisted Living
Assisted living & personal care24-hour supervisionMedication management
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Medicare-certifiedSkilled Nursing
Norview Heights Rehabilitation and Nursing
Norfolk, VirginiaMedicare inspection record
About Norview Heights Rehabilitation and Nursing
Norview Heights Rehabilitation and Nursing provides skilled nursing and rehabilitation services to Norfolk, Virginia residents who need specialized medical care and recovery support. Our experienced team focuses on helping patients regain independence through personalized treatment plans and compassionate daily care.
Community at a glance
Capacity
60 residents
Location
Norfolk, VA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
827 NORVIEW AVENUE, Norfolk, Virginia 23509
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- The most recent standard inspection is more than two years old, so these results may not reflect the home today.
At its most recent standard inspection, on October 28, 2021, state inspectors cited 11 health deficiencies (the Virginia average is 14.4).
Nurses and nurse aides spend 3 hours 14 minutes with each resident a day, below the Virginia average of 3 hours 46 minutes.
Medicare has not fined Norview Heights Rehabilitation and Nursing in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 14 minutesBelow the Virginia average |
| Registered nurse time per resident, per day | 31 minutesBelow the Virginia average |
| Nursing staff who left in the past year | 70%Above the Virginia average |
2 administrators have left the home in the past year.
Inspections
1 health citation in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 17, 2024 · Complaint investigation · 1 citation
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Aug 20, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Norview Heights Rehabilitation and Nursing LLC
- Medicare-certified beds
- 60
- Average residents per day
- 56
- Accepts
- Medicare and Medicaid
- First certified
- May 1, 1996
- Part of a chain
- Eastern Healthcare Group, 18 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 495309
Location
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827 NORVIEW AVENUENorfolk, VA 23509
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Questions about Norview Heights Rehabilitation and Nursing
How did Norview Heights Rehabilitation and Nursing do on its last inspection?+
State inspectors visited on October 28, 2021 and cited 11 health deficiencies. The Virginia average is 14.4.
How much nursing care does each resident get at Norview Heights Rehabilitation and Nursing?+
Nurses and aides spend 3 hours 14 minutes with each resident per day, including 31 minutes from registered nurses. 70% of nursing staff left over the past year.
Has Norview Heights Rehabilitation and Nursing been fined by Medicare?+
Medicare's records show no fines against Norview Heights Rehabilitation and Nursing in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.