Alexandria Place Assisted Living
State licensed108 PHYSICIANS DR, Jackson, TN 38305
Assisted Living
Assisted living & personal care24-hour supervisionMedication management
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Prices not published
About Northbrooke Post Acute
Northbrooke Post Acute brings expert skilled nursing and rehabilitation care to Jackson, Tennessee families. Our clinical team focuses on recovery and restoration, helping patients regain strength and independence through personalized treatment plans in a compassionate setting.
Community at a glance
Capacity
120 residents
Location
Jackson, TN
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
121 PHYSICIANS DR, Jackson, Tennessee 38305
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on April 16, 2025, state inspectors cited 15 health deficiencies (the Tennessee average is 4.4).
Nurses and nurse aides spend 3 hours 33 minutes with each resident a day, below the Tennessee average of 3 hours 48 minutes.
Medicare has not fined Northbrooke Post Acute in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 33 minutesBelow the Tennessee average |
| Registered nurse time per resident, per day | 19 minutesBelow the Tennessee average |
| Nursing staff who left in the past year | 74%Above the Tennessee average |
1 administrator has left the home in the past year.
Inspections
24 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
April 16, 2025 · Standard inspection · 15 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected May 16, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected May 16, 2025Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected May 16, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 16, 2025Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesFrom a complaintCorrected May 16, 2025Honor the resident's right to manage his or her financial affairs.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 16, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected May 16, 2025Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 16, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 16, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 16, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected May 16, 2025Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 16, 2025Post nurse staffing information every day.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesCorrected May 16, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected May 16, 2025Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 16, 2025
May 29, 2024 · Standard inspection · 9 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jul 31, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Jul 31, 2024Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jul 31, 2024Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesCorrected Jul 31, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jul 31, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jul 31, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jul 31, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 31, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jul 31, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Hanalei River Holdings LLC
- Medicare-certified beds
- 120
- Average residents per day
- 103
- Accepts
- Medicare and Medicaid
- First certified
- August 25, 1997
- Part of a chain
- Links Healthcare Group, 32 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 445401
Location
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121 PHYSICIANS DRJackson, TN 38305
12 other communities within 10 miles
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22 CARLTON PL, Jackson, TN 38305
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Maplewood Health Care Center
Medicare-certified100 CHERRYWOOD PLACE, Jackson, TN 38305
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Questions about Northbrooke Post Acute
How did Northbrooke Post Acute do on its last inspection?+
State inspectors visited on April 16, 2025 and cited 15 health deficiencies, 2 of them from complaint investigations. The Tennessee average is 4.4.
How much nursing care does each resident get at Northbrooke Post Acute?+
Nurses and aides spend 3 hours 33 minutes with each resident per day, including 19 minutes from registered nurses. 74% of nursing staff left over the past year.
Has Northbrooke Post Acute been fined by Medicare?+
Medicare's records show no fines against Northbrooke Post Acute in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.