251 S Lenore Ave, Willits, CA 95490
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Affordable senior housingIndependent livingAge 62+ community
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Medicare-certifiedSkilled Nursing
Northbrook Healthcare Center
Willits, CaliforniaMedicare inspection record
About Northbrook Healthcare Center
NORTHBROOK HEALTHCARE CENTER is a for profit - limited liability company nursing home in WILLITS, CA with 70 certified beds.
Community at a glance
Capacity
70 residents
Location
Willits, CA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
64 NORTHBROOK WAY, Willits, California 95490
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on January 30, 2026, state inspectors cited 9 health deficiencies (the California average is 15.5).
Nurses and nurse aides spend 4 hours 2 minutes with each resident a day, below the California average of 4 hours 31 minutes.
Medicare fined Northbrook Healthcare Center once in the last three years, $9,295 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 2 minutesBelow the California average |
| Registered nurse time per resident, per day | 22 minutesBelow the California average |
| Nursing staff who left in the past year | 42%Above the California average |
2 administrators have left the home in the past year.
Inspections
12 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 20, 2026 · Complaint investigation · 1 citation
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Aug 3, 2026
January 30, 2026 · Standard inspection · 7 citations
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Feb 26, 2026Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Risk of harm, no one hurt, widespread (level F)EnvironmentalCorrected Feb 26, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Feb 26, 2026Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Feb 26, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 26, 2026Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Feb 26, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 26, 2026
December 29, 2025 · Complaint investigation · 1 citation+
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Jan 16, 2026
April 10, 2025 · Standard inspection · 2 citations+
Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected May 2, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected May 2, 2025
March 5, 2025 · Complaint investigation · 1 citation+
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Mar 27, 2025
Fines and payment denials
1 fine totaling $9,295 in the last three years.
- March 5, 2025Fine: $9,295
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Ensign Willits LLC
- Medicare-certified beds
- 70
- Average residents per day
- 38
- Accepts
- Medicare and Medicaid
- First certified
- April 1, 1973
- Part of a chain
- The Ensign Group, 344 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 056215
Location
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64 NORTHBROOK WAYWillits, CA 95490
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Questions about Northbrook Healthcare Center
How did Northbrook Healthcare Center do on its last inspection?+
State inspectors visited on January 30, 2026 and cited 9 health deficiencies, 2 of them from complaint investigations. The California average is 15.5.
How much nursing care does each resident get at Northbrook Healthcare Center?+
Nurses and aides spend 4 hours 2 minutes with each resident per day, including 22 minutes from registered nurses. 42% of nursing staff left over the past year.
Has Northbrook Healthcare Center been fined by Medicare?+
Yes. Medicare fined Northbrook Healthcare Center once in the last three years, totaling $9,295.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.