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Medicare-certifiedSkilled Nursing

Normandy Nursing Center

Saint Louis, MissouriMedicare inspection record
(314) 862-0555

About Normandy Nursing Center

Normandy Nursing Center brings skilled nursing and rehabilitation services to Saint Louis families who need compassionate, professional care during recovery or transition. Our Missouri team focuses on regaining independence through personalized treatment plans and attentive support.

Community at a glance

Capacity

116 residents

Location

Saint Louis, MO

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

7301 ST CHARLES ROCK RD, Saint Louis, Missouri 63133

(314) 862-0555

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

  • Medicare flags Normandy Nursing Center for a citation related to abuse of residents in its recent inspections.

At its most recent standard inspection, on May 16, 2025, state inspectors cited 17 health deficiencies (the Missouri average is 11.4).

Nurses and nurse aides spend 3 hours 13 minutes with each resident a day, below the Missouri average of 3 hours 26 minutes.

Medicare fined Normandy Nursing Center once in the last three years, $28,350 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 13 minutesBelow the Missouri average
Registered nurse time per resident, per day13 minutesBelow the Missouri average
Nursing staff who left in the past year56%

Inspections

34 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

June 30, 2026 · Complaint investigation · 2 citations

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Jul 29, 2026
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jul 29, 2026

August 21, 2025 · Complaint investigation · 1 citation

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Sep 17, 2025
May 16, 2025 · Standard inspection · 15 citations+
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jun 18, 2025
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Jun 18, 2025
  • Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Risk of harm, no one hurt, widespread (level F)EnvironmentalCorrected Jun 18, 2025
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Jun 18, 2025
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jun 18, 2025
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Jun 18, 2025
  • Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 18, 2025
  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Jun 18, 2025
  • 1) Protect residents from being forced to work at the nursing home, or 2) let residents work if they want to.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 18, 2025
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 18, 2025
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 18, 2025
  • Reasonably accommodate the needs and preferences of each resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 18, 2025
  • Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Jun 18, 2025
  • Provide safe, appropriate dialysis care/services for a resident who requires such services.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jun 18, 2025
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 18, 2025
February 4, 2025 · Complaint investigation · 3 citations+
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryFrom a complaintCorrected Mar 12, 2025
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Mar 12, 2025
  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Risk of harm, no one hurt, a few residents (level D)EnvironmentalFrom a complaintCorrected Mar 12, 2025
July 26, 2024 · Complaint investigation · 1 citation+
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Aug 28, 2024
June 11, 2024 · Complaint investigation · 1 citation+
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jul 10, 2024
December 15, 2023 · Standard inspection · 11 citations+
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jan 29, 2024
  • Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesCorrected Feb 1, 2024
  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Jan 18, 2024
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Feb 1, 2024
  • Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jan 18, 2024
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Jan 31, 2024
  • PASARR screening for Mental disorders or Intellectual Disabilities

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jan 30, 2024
  • Provide enough food/fluids to maintain a resident's health.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 1, 2024
  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Minimal harm or risk, widespread (level C)Resident RightsCorrected Jan 18, 2024
  • Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    Minimal harm or risk, widespread (level C)Resident RightsCorrected Jan 18, 2024
  • Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    Minimal harm or risk, widespread (level C)Resident RightsCorrected Jan 18, 2024

Fines and payment denials

1 fine totaling $28,350 and 1 Medicare payment denial in the last three years.

  • June 30, 2026Fine: $28,350
  • May 16, 2025Payment denial, 12 days

About the home, per Medicare

Ownership
For profit - Corporation
Legal business name
Normandy Healthcare LLC
Medicare-certified beds
116
Average residents per day
96
Accepts
Medicare and Medicaid
First certified
March 11, 1994
Part of a chain
Mgm Healthcare, 27 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
265578

Location

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7301 ST CHARLES ROCK RDSaint Louis, MO 63133

12 other communities within 10 miles

Senior living near Saint Louis

Questions about Normandy Nursing Center

How did Normandy Nursing Center do on its last inspection?+

State inspectors visited on May 16, 2025 and cited 17 health deficiencies, 5 of them from complaint investigations. The Missouri average is 11.4.

How much nursing care does each resident get at Normandy Nursing Center?+

Nurses and aides spend 3 hours 13 minutes with each resident per day, including 13 minutes from registered nurses. 56% of nursing staff left over the past year.

Has Normandy Nursing Center been fined by Medicare?+

Yes. Medicare fined Normandy Nursing Center once in the last three years, totaling $28,350.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Saint Louis Skilled Nursing in Missouri Skilled Nursing guide Information last updated October 2026