850 E Virginia Beach Blvd, Norfolk, VA 23504
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
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Medicare-certifiedSkilled Nursing
Norfolk Health Care Center
Norfolk, VirginiaMedicare inspection record
About Norfolk Health Care Center
Norfolk Health Care Center provides skilled nursing and rehabilitation services to help seniors regain independence after hospitalization or injury. Our Virginia facility combines medical expertise with compassionate care, supporting recovery at every stage with personalized treatment plans and therapeutic services.
Community at a glance
Capacity
180 residents
Location
Norfolk, VA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
901 EAST PRINCESS ANNE ROAD, Norfolk, Virginia 23504
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- The most recent standard inspection is more than two years old, so these results may not reflect the home today.
At its most recent standard inspection, on July 15, 2021, state inspectors cited 25 health deficiencies (the Virginia average is 14.4).
Nurses and nurse aides spend 3 hours 8 minutes with each resident a day, below the Virginia average of 3 hours 46 minutes.
Medicare fined Norfolk Health Care Center once in the last three years, $102,245 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 8 minutesBelow the Virginia average |
| Registered nurse time per resident, per day | 27 minutesBelow the Virginia average |
| Nursing staff who left in the past year | 73%Above the Virginia average |
1 administrator has left the home in the past year.
Inspections
14 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
March 12, 2026 · Complaint investigation · 2 citations
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesFrom a complaintCorrected Apr 6, 2026Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Apr 6, 2026
January 14, 2026 · Complaint investigation · 5 citations
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryFrom a complaintCorrected Jan 30, 2026Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryFrom a complaintCorrected Jan 30, 2026Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Risk of harm, no one hurt, a few residents (level D)EnvironmentalFrom a complaintCorrected Jan 30, 2026Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Jan 30, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jan 30, 2026
September 24, 2025 · Complaint investigation · 6 citations+
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Immediate danger to residents, a few residents (level J)Nursing and Physician ServicesFrom a complaintCorrected Dec 16, 2025Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryFrom a complaintCorrected Jan 30, 2026Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryFrom a complaintCorrected Jan 30, 2026Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Risk of harm, no one hurt, a few residents (level D)EnvironmentalFrom a complaintCorrected Jan 30, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jan 30, 2026Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Jan 30, 2026
September 5, 2024 · Complaint investigation · 1 citation+
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Oct 1, 2024
Fines and payment denials
1 fine totaling $102,245 in the last three years.
- September 24, 2025Fine: $102,245
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Norfolk SNF LLC
- Medicare-certified beds
- 180
- Average residents per day
- 166
- Accepts
- Medicare and Medicaid
- First certified
- May 4, 1990
- Part of a chain
- Lifeworks Rehab, 64 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 495210
Location
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901 EAST PRINCESS ANNE ROADNorfolk, VA 23504
12 other communities within 10 miles
Senior living near Norfolk
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Adult Day Services
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2412 E Virginia Beach Blvd, Norfolk, VA 23504
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
Call for pricing
Prices not published
Questions about Norfolk Health Care Center
How did Norfolk Health Care Center do on its last inspection?+
State inspectors visited on July 15, 2021 and cited 25 health deficiencies, 13 of them from complaint investigations. The Virginia average is 14.4.
How much nursing care does each resident get at Norfolk Health Care Center?+
Nurses and aides spend 3 hours 8 minutes with each resident per day, including 27 minutes from registered nurses. 73% of nursing staff left over the past year.
Has Norfolk Health Care Center been fined by Medicare?+
Yes. Medicare fined Norfolk Health Care Center once in the last three years, totaling $102,245.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.