Willow Glen Residence
State licensed2040 Mendocino Drive, Bay Point, CA 94565
Assisted Living
Assisted livingResidential care for the elderly (RCFE)24-hour personal care
Call for pricing
Prices not published
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State licensedAssisted Living
New Rivershore Care Home
Bay Point, CaliforniaState inspected Jul 3, 2026, 27 citations since 2022
About New Rivershore Care Home
New Rivershore Care Home brings personalized assisted living to Bay Point, California, where experienced staff support daily activities while residents maintain independence. Our thoughtful approach to care helps families rest easy knowing their loved ones receive attentive assistance in a comfortable home environment.
Community at a glance
Capacity
6 residents
State license
#075600075, Licensed
Location
Bay Point, CA
Status
Listed in a public registry
Care & services offered
Assisted Living
Contact & location
23 Steele Court, Bay Point, California 94565
California inspection record
From the California Department of Social Services, Community Care Licensing Division, which licenses and inspects New Rivershore Care Home. Checked October 8, 2026. See the state's record and reports
State inspectors last visited New Rivershore Care Home on July 3, 2026.
Since June 2022, California's Community Care Licensing Division has made 5 routine inspections, 1 complaint visit and 3 other visits.
Inspectors issued 7 Type A citations and 20 Type B citations. A Type A citation means an immediate risk to residents' health, safety or personal rights.
Across 7,137 licensed communities in California, the average in the state's record is 5.9 citations and 27% have none.
The state investigated 1 complaint, and found 1 allegation substantiated.
Last visit
Jul 3, 2026
Routine inspections
5
Type A citations
7
Type B citations
20
Visits and citations
| Kind of visit | Visits | Type A | Type B |
|---|---|---|---|
| Routine inspections | 5 | 0 | 0 |
| Complaint investigations | 1 | 1 | 0 |
| Other visits | 3 | 6 | 20 |
Type A: an immediate risk to residents' health, safety or personal rights. Type B: a potential risk if not corrected. Routine inspections on Jul 3, 2026, May 27, 2025, Jun 15, 2024, May 22, 2023, Jun 15, 2022.
Complaints
- September 20, 20241 allegation substantiated, 1 citation
- substantiated:
- the state found it more likely than not that it happened.
- inconclusive:
- the state could not prove or disprove it.
- unsubstantiated:
- it may have happened, but there was not enough evidence.
- unfounded:
- the state found it false or not possible.
License
- License number
- 075600075
- License type
- Residential Care Elderly
- Status
- Licensed
- Licensed capacity
- 6 residents
- Licensed since
- June 26, 1996
- Licensee
- Balancio, Aurora
- Administrator
- Balancio, Aurora
Location
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23 Steele CourtBay Point, CA 94565
12 other communities within 10 miles
Senior living near Bay Point
The Tree Home For Seniors
State licensed1069 Santa Lucia Dr, Pittsburg, CA 94565
Assisted Living
Assisted livingResidential care for the elderly (RCFE)24-hour personal care
Call for pricing
Prices not published
Santa Teresa Care Home
State licensed10 Santa Teresa Ct, Pittsburg, CA 94565
Assisted Living
Assisted livingResidential care for the elderly (RCFE)24-hour personal care
Call for pricing
Prices not published
Assisted Living: frequently asked questions
Has New Rivershore Care Home had any violations?+
California's Community Care Licensing Division has issued New Rivershore Care Home 7 Type A citations and 20 Type B citations since June 2022. Type A means an immediate risk to residents' health, safety or personal rights; Type B means a potential risk if not corrected.
When was New Rivershore Care Home last inspected?+
State inspectors last visited on July 3, 2026. Each visit's report is public on the state's facility search.
Have there been complaints about New Rivershore Care Home?+
The state investigated 1 complaint since June 2022. Of the allegations, 1 were substantiated, 0 inconclusive, 0 unsubstantiated and 0 unfounded.
How much does assisted living cost?+
The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.
Does Medicare pay for assisted living?+
Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.
What's the difference from a nursing home?+
Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.