20 ACADEMY LN, Mystic, CT 06355
Assisted Living
Assisted living & personal care24-hour supervisionMedication management
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Medicare-certifiedSkilled Nursing
Mystic Healthcare & Rehabilitation Center, LLC
Mystic, ConnecticutMedicare inspection record
About Mystic Healthcare & Rehabilitation Center, LLC
Mystic Healthcare & Rehabilitation Center brings together experienced clinical staff and personalized care plans to support recovery and healing in Connecticut. Our skilled nursing and rehabilitation services focus on helping patients regain independence through evidence-based treatment and compassionate daily support.
Community at a glance
Capacity
100 residents
Location
Mystic, CT
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
475 HIGH ST, Mystic, Connecticut 06355
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- Medicare flags Mystic Healthcare & Rehabilitation Center, LLC for a citation related to abuse of residents in its recent inspections.
At its most recent standard inspection, on January 14, 2026, state inspectors cited 20 health deficiencies (the Connecticut average is 13.0).
Nurses and nurse aides spend 3 hours 21 minutes with each resident a day, below the Connecticut average of 3 hours 44 minutes.
Medicare fined Mystic Healthcare & Rehabilitation Center, LLC 2 times in the last three years, $25,259 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 21 minutesBelow the Connecticut average |
| Registered nurse time per resident, per day | 34 minutesBelow the Connecticut average |
| Nursing staff who left in the past year | 59%Above the Connecticut average |
Inspections
33 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
May 6, 2026 · Complaint investigation · 4 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintAlready fixed by Apr 27, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jun 12, 2026Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jun 12, 2026Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jun 12, 2026
March 19, 2026 · Complaint investigation · 3 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Apr 30, 2026Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesFrom a complaintCorrected Apr 30, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Apr 30, 2026
January 14, 2026 · Standard inspection · 11 citations+
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Feb 25, 2026Provide enough food/fluids to maintain a resident's health.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Feb 25, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 25, 2026Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Feb 25, 2026Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 25, 2026Provide activities to meet all resident's needs.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 25, 2026Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Feb 25, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 25, 2026Ensure each resident’s drug regimen must be free from unnecessary drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Feb 25, 2026Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Feb 25, 2026Have a plan that describes the process for conducting QAPI and QAA activities.
Minimal harm or risk, a pattern (level B)AdministrationCorrected Feb 25, 2026
November 25, 2025 · Complaint investigation · 2 citations+
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jan 6, 2026Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintAlready fixed before the inspection
April 17, 2025 · Complaint investigation · 3 citations+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected May 29, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected May 29, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected May 29, 2025
February 14, 2025 · Complaint investigation · 5 citations+
Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Mar 24, 2025Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Mar 24, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Mar 24, 2025Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Mar 24, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Mar 24, 2025
November 8, 2023 · Standard inspection · 4 citations+
Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 20, 2023Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Minimal harm or risk, widespread (level C)Pharmacy ServiceCorrected Dec 20, 2023Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningCorrected Dec 20, 2023Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Minimal harm or risk, a pattern (level B)Pharmacy ServiceCorrected Dec 20, 2023
October 24, 2023 · Complaint investigation · 1 citation+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Dec 5, 2023
Fines and payment denials
2 fines totaling $25,259 in the last three years.
- March 19, 2026Fine: $11,190
- March 19, 2026Fine: $14,069
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Mystic Healthcare & Rehabilitation Center LLC
- Medicare-certified beds
- 100
- Average residents per day
- 90
- Accepts
- Medicare and Medicaid
- First certified
- August 1, 1976
- Part of a chain
- Ryders Health Management, 7 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 075271
Location
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475 HIGH STMystic, CT 06355
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Questions about Mystic Healthcare & Rehabilitation Center, LLC
How did Mystic Healthcare & Rehabilitation Center, LLC do on its last inspection?+
State inspectors visited on January 14, 2026 and cited 20 health deficiencies, 9 of them from complaint investigations. The Connecticut average is 13.0.
How much nursing care does each resident get at Mystic Healthcare & Rehabilitation Center, LLC?+
Nurses and aides spend 3 hours 21 minutes with each resident per day, including 34 minutes from registered nurses. 59% of nursing staff left over the past year.
Has Mystic Healthcare & Rehabilitation Center, LLC been fined by Medicare?+
Yes. Medicare fined Mystic Healthcare & Rehabilitation Center, LLC 2 times in the last three years, totaling $25,259.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.