29 BALDWIN ST, Franklin, NH 03235
Assisted Living
Assisted living & personal care24-hour supervisionMedication management
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Medicare-certifiedSkilled Nursing
Mountain Ridge Center, Genesis HealthCare
Franklin, New HampshireMedicare inspection record
About Mountain Ridge Center, Genesis HealthCare
Mountain Ridge Center in Franklin, New Hampshire provides skilled nursing and rehabilitation care designed around each resident's recovery goals. Our experienced clinical team combines personalized treatment plans with compassionate support, helping patients regain independence and return home whenever possible.
Community at a glance
Capacity
86 residents
Location
Franklin, NH
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
7 BALDWIN STREET, Franklin, New Hampshire 03235
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- Mountain Ridge Center, Genesis HealthCare is a candidate for Medicare's Special Focus Facility list, kept for homes with a history of serious quality problems.
At its most recent standard inspection, on May 29, 2026, state inspectors cited 6 health deficiencies (the New Hampshire average is 4.0).
Nurses and nurse aides spend 3 hours 24 minutes with each resident a day, below the New Hampshire average of 3 hours 54 minutes.
Medicare fined Mountain Ridge Center, Genesis HealthCare once in the last three years, $38,842 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 24 minutesBelow the New Hampshire average |
| Registered nurse time per resident, per day | 43 minutesBelow the New Hampshire average |
| Nursing staff who left in the past year | 68%Above the New Hampshire average |
3 administrators have left the home in the past year.
Inspections
19 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
May 29, 2026 · Standard inspection · 6 citations
Provide and implement an infection prevention and control program.
Immediate danger to residents, a few residents (level J)Infection ControlCorrected Jun 20, 2026Honor the resident's right to organize and participate in resident/family groups in the facility.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Jun 26, 2026Ensure that residents are free from significant medication errors.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jul 22, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jul 22, 2026Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Jul 22, 2026Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jul 22, 2026
June 20, 2025 · Complaint investigation · 6 citations
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesFrom a complaintCorrected Aug 5, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Aug 5, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Aug 5, 2025Provide enough food/fluids to maintain a resident's health.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Aug 5, 2025Provide timely, quality laboratory services/tests to meet the needs of residents.
Risk of harm, no one hurt, a few residents (level D)AdministrationFrom a complaintCorrected Aug 5, 2025Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Minimal harm or risk, widespread (level C)AdministrationFrom a complaintCorrected Aug 5, 2025
April 17, 2025 · Standard inspection · 5 citations+
Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected May 28, 2025Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesFrom a complaintCorrected May 12, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected May 13, 2025Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 15, 2025Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Minimal harm or risk, a pattern (level B)Resident RightsCorrected May 20, 2025
June 27, 2024 · Standard inspection · 2 citations+
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Aug 9, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Aug 8, 2024
Fines and payment denials
1 fine totaling $38,842 in the last three years.
- May 29, 2026Fine: $38,842
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- 7 Baldwin Street Operations LLC
- Medicare-certified beds
- 86
- Average residents per day
- 60
- Accepts
- Medicare and Medicaid
- First certified
- May 1, 1996
- Part of a chain
- Genesis Healthcare, 184 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 305075
Location
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7 BALDWIN STREETFranklin, NH 03235
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Questions about Mountain Ridge Center, Genesis HealthCare
How did Mountain Ridge Center, Genesis HealthCare do on its last inspection?+
State inspectors visited on May 29, 2026 and cited 6 health deficiencies. The New Hampshire average is 4.0.
How much nursing care does each resident get at Mountain Ridge Center, Genesis HealthCare?+
Nurses and aides spend 3 hours 24 minutes with each resident per day, including 43 minutes from registered nurses. 68% of nursing staff left over the past year.
Has Mountain Ridge Center, Genesis HealthCare been fined by Medicare?+
Yes. Medicare fined Mountain Ridge Center, Genesis HealthCare once in the last three years, totaling $38,842.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.