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Medicare-certifiedSkilled Nursing

Mount Carmel Care Center

Lenox, MassachusettsMedicare inspection record
(413) 637-2660

About Mount Carmel Care Center

Mount Carmel Care Center brings skilled nursing and rehabilitation expertise to Lenox, Massachusetts, where compassionate clinical care meets personalized recovery support. Our team focuses on helping residents regain strength and independence following hospitalization or injury, with attention to both medical needs and emotional well-being.

Community at a glance

Capacity

69 residents

Location

Lenox, MA

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

320 PITTSFIELD ROAD, Lenox, Massachusetts 01240

(413) 637-2660

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on April 23, 2025, state inspectors cited 6 health deficiencies (the Massachusetts average is 6.8).

Nurses and nurse aides spend 4 hours 6 minutes with each resident a day, above the Massachusetts average of 3 hours 52 minutes.

Medicare fined Mount Carmel Care Center once in the last three years, $46,410 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day4 hours 6 minutesAbove the Massachusetts average
Registered nurse time per resident, per day41 minutes
Nursing staff who left in the past year73%Above the Massachusetts average

Inspections

19 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

April 23, 2025 · Standard inspection · 6 citations

  • Provide enough food/fluids to maintain a resident's health.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 30, 2025
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 30, 2025
  • Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 28, 2025
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected May 30, 2025
  • Ensure that the resident and his/her doctor meet face-to-face at all required visits.

    Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesCorrected May 7, 2025
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 30, 2025

April 10, 2024 · Standard inspection · 13 citations

  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Residents were harmed, a few residents (level G)Quality of Life and CareCorrected May 17, 2024
  • Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesCorrected May 17, 2024
  • Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesCorrected May 17, 2024
  • Ensure each resident receives an accurate assessment.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 10, 2024
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected May 17, 2024
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 14, 2024
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 14, 2024
  • Provide care or services that was trauma informed and/or culturally competent.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 14, 2024
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected May 17, 2024
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected May 17, 2024
  • Ensure each resident’s drug regimen must be free from unnecessary drugs.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected May 17, 2024
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 14, 2024
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 17, 2024

Fines and payment denials

1 fine totaling $46,410 in the last three years.

  • April 10, 2024Fine: $46,410

About the home, per Medicare

Ownership
Non profit - Church related
Legal business name
Mount Carmel Care Center, Inc.
Medicare-certified beds
69
Average residents per day
63
Accepts
Medicare and Medicaid
First certified
June 3, 1993
Part of a chain
Carmelite Sisters for the Aged and Infirmed, 3 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
225581

Location

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320 PITTSFIELD ROADLenox, MA 01240

12 other communities within 10 miles

Senior living near Lenox

Questions about Mount Carmel Care Center

How did Mount Carmel Care Center do on its last inspection?+

State inspectors visited on April 23, 2025 and cited 6 health deficiencies. The Massachusetts average is 6.8.

How much nursing care does each resident get at Mount Carmel Care Center?+

Nurses and aides spend 4 hours 6 minutes with each resident per day, including 41 minutes from registered nurses. 73% of nursing staff left over the past year.

Has Mount Carmel Care Center been fined by Medicare?+

Yes. Medicare fined Mount Carmel Care Center once in the last three years, totaling $46,410.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Lenox Skilled Nursing in Massachusetts Skilled Nursing guide Information last updated October 2026