PortagePointe
Medicare-certified500 Campus Drive, Hancock, MI 49930
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
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Medicare-certifiedSkilled Nursing
Mission Point Nursing & Physical Rehabilitation Ce
Hancock, MichiganMedicare inspection record
About Mission Point Nursing & Physical Rehabilitation Ce
Mission Point Nursing & Physical Rehabilitation Center serves Hancock, Michigan families seeking expert skilled nursing and rehabilitation care. Our dedicated team supports recovery and wellness with personalized treatment plans designed to help patients regain strength and independence.
Community at a glance
Capacity
39 residents
Location
Hancock, MI
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
1400 Poplar Street, Hancock, Michigan 49930
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on July 25, 2025, state inspectors cited 15 health deficiencies (the Michigan average is 9.9).
Nurses and nurse aides spend 3 hours 59 minutes with each resident a day, about the same as the Michigan average.
Medicare fined Mission Point Nursing & Physical Rehabilitation Ce once in the last three years, $180,775 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 59 minutes |
| Registered nurse time per resident, per day | 1 hour 30 minutesAbove the Michigan average |
| Nursing staff who left in the past year | 63%Above the Michigan average |
1 administrator has left the home in the past year.
Inspections
44 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 25, 2025 · Standard inspection · 15 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Aug 25, 2025Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Aug 25, 2025Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Risk of harm, no one hurt, widespread (level F)AdministrationCorrected Aug 25, 2025Implement a program that monitors antibiotic use.
Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected Aug 25, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, widespread (level F)Resident Assessment and Care PlanningFrom a complaintCorrected Aug 25, 2025Have a plan that describes the process for conducting QAPI and QAA activities.
Risk of harm, no one hurt, widespread (level F)AdministrationCorrected Aug 25, 2025Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Aug 25, 2025Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected Aug 25, 2025Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Risk of harm, no one hurt, widespread (level F)AdministrationCorrected Aug 25, 2025Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Risk of harm, no one hurt, widespread (level F)AdministrationCorrected Aug 25, 2025Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Risk of harm, no one hurt, a few residents (level D)AdministrationCorrected Aug 25, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Aug 25, 2025Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Aug 25, 2025Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Aug 25, 2025Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Aug 25, 2025
December 6, 2024 · Complaint investigation · 4 citations
Make sure that a working call system is available in each resident's bathroom and bathing area.
Risk of harm, no one hurt, a pattern (level E)EnvironmentalFrom a complaintCorrected Jan 6, 2025Give residents a notice of rights, rules, services and charges.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jan 6, 2025Provide enough food/fluids to maintain a resident's health.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jan 6, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jan 6, 2025
August 12, 2024 · Standard inspection · 20 citations+
Provide and implement an infection prevention and control program.
Immediate danger to residents, widespread (level L)Infection ControlCorrected Sep 12, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, widespread (level F)Resident RightsCorrected Sep 12, 2024Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Risk of harm, no one hurt, widespread (level F)AdministrationCorrected Sep 12, 2024Post nurse staffing information every day.
Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesCorrected Sep 12, 2024Observe each nurse aide's job performance and give regular training.
Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesCorrected Sep 12, 2024Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.
Risk of harm, no one hurt, widespread (level F)EnvironmentalCorrected Sep 12, 2024Implement a program that monitors antibiotic use.
Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected Sep 12, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Sep 19, 2024Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesCorrected Sep 12, 2024Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected Sep 12, 2024Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Risk of harm, no one hurt, widespread (level F)AdministrationCorrected Sep 12, 2024Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Sep 12, 2024Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Sep 19, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Sep 12, 2024Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesCorrected Sep 12, 2024Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Risk of harm, no one hurt, a few residents (level D)AdministrationCorrected Sep 12, 2024Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Sep 12, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Sep 12, 2024Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Sep 12, 2024Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Sep 12, 2024
May 1, 2024 · Complaint investigation · 3 citations+
Prepare residents for a safe transfer or discharge from the nursing home.
Residents were harmed, a few residents (level G)Resident RightsFrom a complaintCorrected Jun 7, 2024Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected May 29, 2024Provide medically-related social services to help each resident achieve the highest possible quality of life.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jun 7, 2024
April 3, 2024 · Complaint investigation · 2 citations+
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Apr 26, 2024Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Apr 26, 2024
Fines and payment denials
1 fine totaling $180,775 and 1 Medicare payment denial in the last three years.
- August 12, 2024Fine: $180,775
- August 12, 2024Payment denial, 13 days
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Mission Point of Hancock
- Medicare-certified beds
- 39
- Average residents per day
- 36
- Accepts
- Medicare and Medicaid
- First certified
- July 1, 1994
- Part of a chain
- Mission Point Healthcare Services, 14 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 235552
Location
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1400 Poplar StreetHancock, MI 49930
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Questions about Mission Point Nursing & Physical Rehabilitation Ce
How did Mission Point Nursing & Physical Rehabilitation Ce do on its last inspection?+
State inspectors visited on July 25, 2025 and cited 15 health deficiencies, 2 of them from complaint investigations. The Michigan average is 9.9.
How much nursing care does each resident get at Mission Point Nursing & Physical Rehabilitation Ce?+
Nurses and aides spend 3 hours 59 minutes with each resident per day, including 1 hour 30 minutes from registered nurses. 63% of nursing staff left over the past year.
Has Mission Point Nursing & Physical Rehabilitation Ce been fined by Medicare?+
Yes. Medicare fined Mission Point Nursing & Physical Rehabilitation Ce once in the last three years, totaling $180,775.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.