987 E MAIN ST, Center Conway, NH 03813
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Medicare-certifiedSkilled Nursing
Mineral Springs
North Conway, New HampshireMedicare inspection record
About Mineral Springs
Mineral Springs provides skilled nursing and rehabilitation care in North Conway, New Hampshire, where recovery is supported by experienced medical staff and thoughtful daily routines. Our team focuses on helping residents regain independence and return home whenever possible, with personalized attention to each person's healing goals.
Community at a glance
Capacity
87 residents
Location
North Conway, NH
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
1251 WHITE MOUNTAIN HIGHWAY, North Conway, New Hampshire 03860
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on August 7, 2025, state inspectors cited 1 health deficiency (the New Hampshire average is 4.0).
Nurses and nurse aides spend 4 hours 3 minutes with each resident a day, about the same as the New Hampshire average.
Medicare fined Mineral Springs once in the last three years, $16,801 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 3 minutes |
| Registered nurse time per resident, per day | 56 minutesAbove the New Hampshire average |
| Nursing staff who left in the past year | 40%Below the New Hampshire average |
1 administrator has left the home in the past year.
Inspections
27 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
August 7, 2025 · Standard inspection · 1 citation
Provide enough food/fluids to maintain a resident's health.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Sep 16, 2025
February 21, 2025 · Standard inspection · 6 citations
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 5, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 27, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Mar 28, 2025Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 3, 2025Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Mar 21, 2025Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Risk of harm, no one hurt, a few residents (level D)Nursing and Physician ServicesCorrected Mar 18, 2025
September 12, 2024 · Standard inspection · 14 citations+
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected Oct 4, 2024Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesFrom a complaintCorrected Nov 5, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Oct 12, 2024Ensure the activities program is directed by a qualified professional.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Oct 5, 2024Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Nov 4, 2024Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 7, 2024Reasonably accommodate the needs and preferences of each resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Oct 29, 2024Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 1, 2024Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Oct 12, 2024Provide activities to meet all resident's needs.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 5, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Nov 1, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Oct 25, 2024Ensure each resident’s drug regimen must be free from unnecessary drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Nov 5, 2024Have a plan that describes the process for conducting QAPI and QAA activities.
Minimal harm or risk, widespread (level C)AdministrationCorrected Oct 23, 2024
May 30, 2024 · Complaint investigation · 1 citation+
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintAlready fixed by May 2, 2024
February 1, 2024 · Complaint investigation · 1 citation+
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Feb 28, 2024
November 8, 2023 · Complaint investigation · 4 citations+
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesFrom a complaintCorrected Dec 16, 2023Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Dec 4, 2023Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Dec 4, 2023Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Nov 9, 2023
Fines and payment denials
1 fine totaling $16,801 in the last three years.
- May 30, 2024Fine: $16,801
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- North Conway SNF Opco LLC
- Medicare-certified beds
- 87
- Average residents per day
- 73
- Accepts
- Medicare and Medicaid
- First certified
- February 12, 1997
- Part of a chain
- 603 Healthcare, 7 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 305084
Location
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1251 WHITE MOUNTAIN HIGHWAYNorth Conway, NH 03860
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Questions about Mineral Springs
How did Mineral Springs do on its last inspection?+
State inspectors visited on August 7, 2025 and cited 1 health deficiency. The New Hampshire average is 4.0.
How much nursing care does each resident get at Mineral Springs?+
Nurses and aides spend 4 hours 3 minutes with each resident per day, including 56 minutes from registered nurses. 40% of nursing staff left over the past year.
Has Mineral Springs been fined by Medicare?+
Yes. Medicare fined Mineral Springs once in the last three years, totaling $16,801.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.