Salemtowne
Medicare-certified1550 Babcock Drive, Winston-Salem, NC 27106
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsBoth & family councilContinuing care retirement community+2 more
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Medicare-certifiedSkilled Nursing
Mill Creek Center for Nursing and Rehabilitation
Winston-Salem, North CarolinaMedicare inspection record
About Mill Creek Center for Nursing and Rehabilitation
Mill Creek Center for Nursing and Rehabilitation brings together expert medical care and compassionate recovery support in Winston-Salem, North Carolina. Our skilled nursing and rehabilitation team focuses on helping patients regain strength and independence after hospitalization or injury, with personalized treatment plans designed for each individual's goals.
Community at a glance
Capacity
66 residents
Location
Winston-Salem, NC
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
4911 Brian Center Lane, Winston-Salem, North Carolina 27106
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on May 28, 2026, state inspectors cited 1 health deficiency (the North Carolina average is 4.7).
Nurses and nurse aides spend 3 hours 22 minutes with each resident a day, below the North Carolina average of 3 hours 51 minutes.
Medicare fined Mill Creek Center for Nursing and Rehabilitation once in the last three years, $16,452 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 22 minutesBelow the North Carolina average |
| Registered nurse time per resident, per day | 30 minutesBelow the North Carolina average |
| Nursing staff who left in the past year | 67%Above the North Carolina average |
1 administrator has left the home in the past year.
Inspections
28 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
May 28, 2026 · Standard inspection · 1 citation
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Minimal harm or risk, a pattern (level B)Resident RightsFrom a complaintPlan to fix it accepted
April 14, 2025 · Standard inspection · 14 citations
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected May 12, 2025Develop and implement policies and procedures for flu and pneumonia vaccinations.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected May 12, 2025Allow residents to self-administer drugs if determined clinically appropriate.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 12, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected May 12, 2025Provide safe, appropriate dialysis care/services for a resident who requires such services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 12, 2025Keep residents' personal and medical records private and confidential.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 12, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected May 12, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected May 12, 2025Reasonably accommodate the needs and preferences of each resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected May 12, 2025Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 12, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 12, 2025Provide or obtain dental services for each resident.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 12, 2025Assess the resident when there is a significant change in condition
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected May 12, 2025Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Minimal harm or risk, widespread (level C)Resident RightsPlan to fix it accepted
January 7, 2025 · Complaint investigation · 2 citations+
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jan 22, 2025Ensure that residents are free from significant medication errors.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Jan 22, 2025
May 29, 2024 · Complaint investigation · 2 citations+
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Jun 18, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintCorrected Jun 18, 2024
November 16, 2023 · Standard inspection · 9 citations+
Provide and implement an infection prevention and control program.
Immediate danger to residents, a few residents (level J)Infection ControlCorrected Dec 16, 2023Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Dec 16, 2023Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Dec 16, 2023Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Dec 16, 2023Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Dec 16, 2023Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Dec 16, 2023Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Risk of harm, no one hurt, a few residents (level D)AdministrationFrom a complaintCorrected Dec 16, 2023Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Dec 16, 2023Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Dec 16, 2023
Fines and payment denials
1 fine totaling $16,452 in the last three years.
- May 29, 2024Fine: $16,452
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Brian Center Lane Operating Company, LLC
- Medicare-certified beds
- 66
- Average residents per day
- 61
- Accepts
- Medicare and Medicaid
- First certified
- October 1, 1980
- Part of a chain
- Alliance Health Group, 13 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 345149
Location
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4911 Brian Center LaneWinston-Salem, NC 27106
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Questions about Mill Creek Center for Nursing and Rehabilitation
How did Mill Creek Center for Nursing and Rehabilitation do on its last inspection?+
State inspectors visited on May 28, 2026 and cited 1 health deficiency, 1 of them from complaint investigations. The North Carolina average is 4.7.
How much nursing care does each resident get at Mill Creek Center for Nursing and Rehabilitation?+
Nurses and aides spend 3 hours 22 minutes with each resident per day, including 30 minutes from registered nurses. 67% of nursing staff left over the past year.
Has Mill Creek Center for Nursing and Rehabilitation been fined by Medicare?+
Yes. Medicare fined Mill Creek Center for Nursing and Rehabilitation once in the last three years, totaling $16,452.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.