Mercy Retirement & Care Center
State licensed3431 Foothill Boulevard, Oakland, CA 94601
Assisted Living
Assisted livingResidential care for the elderly (RCFE)24-hour personal care
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Prices not published
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Medicare-certifiedSkilled Nursing
Mercy Retirement & Care Center
Oakland, CaliforniaMedicare inspection record
About Mercy Retirement & Care Center
Mercy Retirement & Care Center in Oakland, California provides skilled nursing and rehabilitation services focused on helping seniors regain strength and independence. Our team delivers compassionate, personalized care during recovery and beyond.
Community at a glance
Capacity
59 residents
Location
Oakland, CA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
3431 FOOTHILL BLVD., Oakland, California 94601
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on February 13, 2025, state inspectors cited 8 health deficiencies (the California average is 15.5).
Nurses and nurse aides spend 4 hours 41 minutes with each resident a day, about the same as the California average.
Medicare fined Mercy Retirement & Care Center once in the last three years, $16,675 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 41 minutes |
| Registered nurse time per resident, per day | 54 minutesAbove the California average |
2 administrators have left the home in the past year.
Inspections
14 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
March 27, 2026 · Complaint investigation · 1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Apr 28, 2026
September 23, 2025 · Complaint investigation · 1 citation
Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Sep 26, 2025
August 26, 2025 · Complaint investigation · 1 citation+
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Risk of harm, no one hurt, a few residents (level D)AdministrationFrom a complaintCorrected Sep 26, 2025
April 24, 2025 · Complaint investigation · 2 citations+
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 24, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 24, 2025
February 13, 2025 · Standard inspection · 7 citations+
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Mar 18, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Mar 18, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Mar 18, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 18, 2025Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Mar 18, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Mar 18, 2025Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Mar 18, 2025
February 13, 2025 · Complaint investigation · 1 citation+
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 18, 2025
September 27, 2024 · Complaint investigation · 1 citation+
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Oct 25, 2024
Fines and payment denials
1 fine totaling $16,675 in the last three years.
- September 27, 2024Fine: $16,675
About the home, per Medicare
- Ownership
- Non profit - Corporation
- Legal business name
- Mercy Retirement and Care Center
- Medicare-certified beds
- 59
- Average residents per day
- 51
- Accepts
- Medicare and Medicaid
- First certified
- January 17, 1985
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 555189
Location
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3431 FOOTHILL BLVD.Oakland, CA 94601
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Questions about Mercy Retirement & Care Center
How did Mercy Retirement & Care Center do on its last inspection?+
State inspectors visited on February 13, 2025 and cited 8 health deficiencies, 1 of them from complaint investigations. The California average is 15.5.
How much nursing care does each resident get at Mercy Retirement & Care Center?+
Nurses and aides spend 4 hours 41 minutes with each resident per day, including 54 minutes from registered nurses.
Has Mercy Retirement & Care Center been fined by Medicare?+
Yes. Medicare fined Mercy Retirement & Care Center once in the last three years, totaling $16,675.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.