Tranquility Manor Estates
State licensed1950 HEMMER ROAD, Palmer, AK 99645
Assisted Living
Assisted living & personal care24-hour supervisionMedication management
Call for pricing
Prices not published
About Maple Springs of Palmer
Maple Springs of Palmer brings together compassionate medical care and personalized recovery support in the heart of Alaska. Our skilled nursing and rehabilitation team helps residents regain strength and independence through evidence-based therapies and attentive daily support.
Community at a glance
Capacity
67 residents
Location
Palmer, AK
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
12130 EAST MAPLE SPRINGS WAY, Palmer, Alaska 99645
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on August 14, 2026, state inspectors cited 9 health deficiencies (the Alaska average is 9.0).
Nurses and nurse aides spend 5 hours 32 minutes with each resident a day, below the Alaska average of 6 hours 53 minutes.
Medicare fined Maple Springs of Palmer 2 times in the last three years, $46,594 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 5 hours 32 minutesBelow the Alaska average |
| Registered nurse time per resident, per day | 1 hour 35 minutesBelow the Alaska average |
| Nursing staff who left in the past year | 60%Above the Alaska average |
Inspections
31 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
August 14, 2026 · Standard inspection · 9 citations
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, widespread (level F)Pharmacy ServicePlan to fix it acceptedSafeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningPlan to fix it acceptedCoordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningPlan to fix it acceptedEnsure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryPlan to fix it acceptedEnsure that residents are fully informed and understand their health status, care and treatments.
Risk of harm, no one hurt, a few residents (level D)Resident RightsPlan to fix it acceptedAllow resident to participate in the development and implementation of his or her person-centered plan of care.
Risk of harm, no one hurt, a few residents (level D)Resident RightsPlan to fix it acceptedProvide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlPlan to fix it acceptedProvide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Risk of harm, no one hurt, a few residents (level D)Resident RightsPlan to fix it acceptedDevelop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningPlan to fix it accepted
August 5, 2025 · Complaint investigation · 2 citations
Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Sep 5, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Sep 5, 2025
June 5, 2025 · Complaint investigation · 5 citations+
Keep all essential equipment working safely.
Risk of harm, no one hurt, widespread (level F)EnvironmentalFrom a complaintCorrected Jul 20, 2025Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jul 20, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jul 20, 2025Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jul 20, 2025Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintAlready fixed by Jun 3, 2025
March 27, 2025 · Standard inspection · 10 citations+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Immediate danger to residents, a pattern (level K)Quality of Life and CareCorrected Apr 30, 2025Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Apr 30, 2025Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesCorrected Apr 30, 2025Keep all essential equipment working safely.
Risk of harm, no one hurt, widespread (level F)EnvironmentalCorrected Apr 30, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 30, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Apr 30, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 30, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 30, 2025Reasonably accommodate the needs and preferences of each resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 30, 2025Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Minimal harm or risk, widespread (level C)AdministrationCorrected Apr 30, 2025
January 8, 2024 · Standard inspection · 5 citations+
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, widespread (level F)Pharmacy ServiceCorrected Mar 7, 2024Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Risk of harm, no one hurt, widespread (level F)Pharmacy ServiceCorrected Mar 7, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Jan 29, 2024Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Minimal harm or risk, widespread (level C)Resident RightsCorrected Feb 15, 2024Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Minimal harm or risk, widespread (level C)AdministrationCorrected Feb 15, 2024
Fines and payment denials
2 fines totaling $46,594 in the last three years.
- March 27, 2025Fine: $38,691
- February 5, 2024Fine: $7,903
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Maple Springs of Palmer SNF Holdings LLC
- Medicare-certified beds
- 67
- Average residents per day
- 55
- Accepts
- Medicare and Medicaid
- First certified
- May 29, 2020
- Part of a chain
- Maple Springs Living, 3 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 025039
Location
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12130 EAST MAPLE SPRINGS WAYPalmer, AK 99645
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Questions about Maple Springs of Palmer
How did Maple Springs of Palmer do on its last inspection?+
State inspectors visited on August 14, 2026 and cited 9 health deficiencies. The Alaska average is 9.0.
How much nursing care does each resident get at Maple Springs of Palmer?+
Nurses and aides spend 5 hours 32 minutes with each resident per day, including 1 hour 35 minutes from registered nurses. 60% of nursing staff left over the past year.
Has Maple Springs of Palmer been fined by Medicare?+
Yes. Medicare fined Maple Springs of Palmer 2 times in the last three years, totaling $46,594.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.