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Medicare-certifiedSkilled Nursing

Luther Manor at Hillcrest

(563) 588-1413

About Luther Manor at Hillcrest

Luther Manor at Hillcrest brings together experienced medical staff and compassionate care in the heart of Dubuque, Iowa. Our skilled nursing and rehabilitation programs are designed to support recovery and restore independence, whether you're healing from surgery or managing complex medical needs.

Community at a glance

Capacity

103 residents

Location

Dubuque, IA

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

3131 Hillcrest Road, Dubuque, Iowa 52001

(563) 588-1413

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on February 12, 2026, state inspectors cited 15 health deficiencies (the Iowa average is 6.5).

Nurses and nurse aides spend 4 hours 30 minutes with each resident a day, above the Iowa average of 3 hours 49 minutes.

Medicare fined Luther Manor at Hillcrest 2 times in the last three years, $42,406 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day4 hours 30 minutesAbove the Iowa average
Registered nurse time per resident, per day40 minutesBelow the Iowa average
Nursing staff who left in the past year54%Above the Iowa average

1 administrator has left the home in the past year.

Inspections

21 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

February 12, 2026 · Standard inspection · 12 citations

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Mar 6, 2026
  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Risk of harm, no one hurt, widespread (level F)AdministrationCorrected Mar 6, 2026
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryFrom a complaintCorrected Mar 6, 2026
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Mar 6, 2026
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Mar 6, 2026
  • Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryFrom a complaintCorrected Mar 6, 2026
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 6, 2026
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Mar 6, 2026
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 6, 2026
  • Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Mar 6, 2026
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Mar 6, 2026
  • Post nurse staffing information every day.

    Minimal harm or risk, widespread (level C)Nursing and Physician ServicesCorrected Mar 6, 2026

October 23, 2025 · Complaint investigation · 1 citation

  • Ensure that residents are free from significant medication errors.

    Residents were harmed, a few residents (level G)Pharmacy ServiceFrom a complaintCorrected Oct 24, 2025
September 18, 2025 · Complaint investigation · 2 citations+
  • Provide safe, appropriate pain management for a resident who requires such services.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Oct 2, 2025
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintAlready fixed by Sep 1, 2025
December 30, 2024 · Complaint investigation · 2 citations+
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryFrom a complaintCorrected Jan 23, 2025
  • Have a plan that describes the process for conducting QAPI and QAA activities.

    Risk of harm, no one hurt, a few residents (level D)AdministrationFrom a complaintCorrected Jan 23, 2025
October 17, 2024 · Standard inspection · 1 citation+
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Oct 31, 2024
August 14, 2024 · Complaint investigation · 1 citation+
  • Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryFrom a complaintCorrected Aug 29, 2024
November 2, 2023 · Complaint investigation · 2 citations+
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Nov 13, 2023
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Nov 13, 2023

Fines and payment denials

2 fines totaling $42,406 and 1 Medicare payment denial in the last three years.

  • February 12, 2026Fine: $34,125
  • July 25, 2025Fine: $8,281
  • July 25, 2025Payment denial, 34 days

About the home, per Medicare

Ownership
For profit - Corporation
Legal business name
Hillcrest Opco LLC
Medicare-certified beds
103
Average residents per day
91
Accepts
Medicare and Medicaid
First certified
March 1, 2004
Part of a chain
Shlomo Hoffman, 10 homes
Inside a hospital
No
Continuing care retirement community
Yes
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
165513

Location

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3131 Hillcrest RoadDubuque, IA 52001

12 other communities within 10 miles

Senior living near Dubuque

Questions about Luther Manor at Hillcrest

How did Luther Manor at Hillcrest do on its last inspection?+

State inspectors visited on February 12, 2026 and cited 15 health deficiencies, 8 of them from complaint investigations. The Iowa average is 6.5.

How much nursing care does each resident get at Luther Manor at Hillcrest?+

Nurses and aides spend 4 hours 30 minutes with each resident per day, including 40 minutes from registered nurses. 54% of nursing staff left over the past year.

Has Luther Manor at Hillcrest been fined by Medicare?+

Yes. Medicare fined Luther Manor at Hillcrest 2 times in the last three years, totaling $42,406.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Dubuque Skilled Nursing in Iowa Skilled Nursing guide Information last updated October 2026