Lourdes Pavilion
State licensed311 S Flagler Dr, West Palm Bch, FL 33401
Assisted Living
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Prices not published
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Medicare-certifiedSkilled Nursing
Lourdes-Noreen McKeen Residence for Geriatric Care
West Palm Beach, FloridaMedicare inspection record
About Lourdes-Noreen McKeen Residence for Geriatric Care
Lourdes-Noreen McKeen Residence brings compassionate skilled nursing and rehabilitation to West Palm Beach families navigating recovery and ongoing care. Our team focuses on personalized healing, helping seniors regain independence after surgery or illness with dignity and professional support.
Community at a glance
Capacity
132 residents
Location
West Palm Beach, FL
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
315 S FLAGLER DR, West Palm Beach, Florida 33401
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on September 5, 2025, state inspectors cited 14 health deficiencies (the Florida average is 7.1).
Nurses and nurse aides spend 3 hours 59 minutes with each resident a day, about the same as the Florida average.
Medicare has not fined Lourdes-Noreen McKeen Residence for Geriatric Care in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 59 minutes |
| Registered nurse time per resident, per day | 1 hour 5 minutesAbove the Florida average |
| Nursing staff who left in the past year | 29%Below the Florida average |
Inspections
17 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
September 5, 2025 · Standard inspection · 14 citations
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Nov 5, 2025Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 5, 2025Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Nov 5, 2025Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Nov 5, 2025Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Nov 5, 2025Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Nov 5, 2025Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Nov 5, 2025Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Nov 5, 2025Provide enough food/fluids to maintain a resident's health.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 5, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 5, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 5, 2025Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Nov 5, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Nov 5, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 5, 2025
May 9, 2024 · Standard inspection · 3 citations
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jun 9, 2024Reasonably accommodate the needs and preferences of each resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 9, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 9, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- Non profit - Corporation
- Legal business name
- Lourdes-Noreen McKeen Residence for Geriatric Care
- Medicare-certified beds
- 132
- Average residents per day
- 126
- Accepts
- Medicare and Medicaid
- First certified
- April 1, 1982
- Part of a chain
- Carmelite Sisters for the Aged & Infirm, 9 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 105420
Location
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315 S FLAGLER DRWest Palm Beach, FL 33401
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Questions about Lourdes-Noreen McKeen Residence for Geriatric Care
How did Lourdes-Noreen McKeen Residence for Geriatric Care do on its last inspection?+
State inspectors visited on September 5, 2025 and cited 14 health deficiencies. The Florida average is 7.1.
How much nursing care does each resident get at Lourdes-Noreen McKeen Residence for Geriatric Care?+
Nurses and aides spend 3 hours 59 minutes with each resident per day, including 1 hour 5 minutes from registered nurses. 29% of nursing staff left over the past year.
Has Lourdes-Noreen McKeen Residence for Geriatric Care been fined by Medicare?+
Medicare's records show no fines against Lourdes-Noreen McKeen Residence for Geriatric Care in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.