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Medicare-certified11490 Gateway North Blvd, El Paso, TX 79934
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Los Arcos del Norte Care Center brings skilled nursing and rehabilitation expertise to El Paso, Texas, where compassionate medical care meets personalized recovery support. Our team helps patients regain strength and independence during life's pivotal transitions.
Capacity
124 residents
Location
El Paso, TX
Status
Listed in a public registry
11169 SEAN HAGGERTY, El Paso, Texas 79934
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on March 14, 2025, state inspectors cited 17 health deficiencies (the Texas average is 9.4).
Nurses and nurse aides spend 3 hours 18 minutes with each resident a day, about the same as the Texas average.
Medicare fined Los Arcos del Norte Care Center once in the last three years, $14,130 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 18 minutes |
| Registered nurse time per resident, per day | 23 minutesBelow the Texas average |
| Nursing staff who left in the past year | 41%Below the Texas average |
3 administrators have left the home in the past year.
52 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
August 22, 2025 · Complaint investigation · 4 citations
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
June 13, 2025 · Complaint investigation · 3 citations
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Ensure that staff members are educated on resident rights and facility responsibilities to properly care for its residents.
Hire a qualified full-time social worker in a facility with more than 120 beds.
Provide training in compliance and ethics.
Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide behavior health training consistent with the requirements and as determined by a facility assessment.
Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Provide care and assistance to perform activities of daily living for any resident who is unable.
Provide and implement an infection prevention and control program.
Reasonably accommodate the needs and preferences of each resident.
Provide or obtain dental services for each resident.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure each resident receives an accurate assessment.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Hire a qualified full-time social worker in a facility with more than 120 beds.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Provide safe and appropriate respiratory care for a resident when needed.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide and implement an infection prevention and control program.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Ensure each resident receives an accurate assessment.
Provide and implement an infection prevention and control program.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Ensure that residents are fully informed and understand their health status, care and treatments.
Provide safe and appropriate respiratory care for a resident when needed.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Honor the resident's right to receive visitors of his or her choosing, at the time of his or her choosing.
1 fine totaling $14,130 in the last three years.
11169 SEAN HAGGERTYEl Paso, TX 79934
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State inspectors visited on March 14, 2025 and cited 17 health deficiencies. The Texas average is 9.4.
Nurses and aides spend 3 hours 18 minutes with each resident per day, including 23 minutes from registered nurses. 41% of nursing staff left over the past year.
Yes. Medicare fined Los Arcos del Norte Care Center once in the last three years, totaling $14,130.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.