Kirkhaven
Medicare-certified254 Alexander Street, Rochester, NY 14607
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
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Medicare-certifiedSkilled Nursing
Lilac Manor Rehabilitation and Nursing Center
Rochester, New YorkMedicare inspection record
About Lilac Manor Rehabilitation and Nursing Center
Lilac Manor Rehabilitation and Nursing Center brings skilled nursing and rehabilitation services to Rochester, New York with attentive clinical care and personalized recovery support. Our team helps patients regain independence through evidence-based therapy and compassionate medical attention.
Community at a glance
Capacity
200 residents
Location
Rochester, NY
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
3 Upton Park, Rochester, New York 14607
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- The most recent standard inspection is more than two years old, so these results may not reflect the home today.
At its most recent standard inspection, on June 6, 2024, state inspectors cited 22 health deficiencies (the New York average is 8.0).
Nurses and nurse aides spend 3 hours 30 minutes with each resident a day, about the same as the New York average.
Medicare has not fined Lilac Manor Rehabilitation and Nursing Center in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 30 minutes |
| Registered nurse time per resident, per day | 37 minutesBelow the New York average |
| Nursing staff who left in the past year | 70%Above the New York average |
1 administrator has left the home in the past year.
Inspections
23 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
May 15, 2026 · Complaint investigation · 2 citations
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Jul 10, 2026Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Risk of harm, no one hurt, a pattern (level E)EnvironmentalFrom a complaintCorrected Jul 10, 2026
August 20, 2025 · Complaint investigation · 1 citation
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Oct 15, 2025
June 6, 2024 · Standard inspection · 20 citations+
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Sep 4, 2024Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Aug 5, 2024Ensure that residents are free from significant medication errors.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Sep 4, 2024Keep all essential equipment working safely.
Risk of harm, no one hurt, a pattern (level E)EnvironmentalCorrected Sep 4, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Sep 4, 2024Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Risk of harm, no one hurt, a pattern (level E)AdministrationFrom a complaintCorrected Sep 4, 2024Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Aug 5, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Sep 4, 2024Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Aug 5, 2024Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Sep 4, 2024Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Aug 5, 2024Protect each resident from the wrongful use of the resident's belongings or money.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Sep 4, 2024Assist a resident in gaining access to vision and hearing services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Aug 5, 2024Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Aug 5, 2024Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)AdministrationFrom a complaintCorrected Aug 5, 2024Provide safe, appropriate pain management for a resident who requires such services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Aug 5, 2024Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
Minimal harm or risk, a pattern (level B)Resident RightsCorrected Aug 5, 2024Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningFrom a complaintCorrected Aug 5, 2024Post nurse staffing information every day.
Minimal harm or risk, a pattern (level B)Nursing and Physician ServicesFrom a complaintCorrected Sep 4, 2024Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Minimal harm or risk, a pattern (level B)Resident RightsCorrected Aug 5, 2024
Fines and payment denials
1 Medicare payment denial in the last three years.
- June 6, 2024Payment denial, 73 days
About the home, per Medicare
- Ownership
- For profit - Individual
- Legal business name
- Wesley Gardens Corporation
- Medicare-certified beds
- 200
- Average residents per day
- 124
- Accepts
- Medicare and Medicaid
- First certified
- July 1, 1976
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 335488
Location
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3 Upton ParkRochester, NY 14607
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Questions about Lilac Manor Rehabilitation and Nursing Center
How did Lilac Manor Rehabilitation and Nursing Center do on its last inspection?+
State inspectors visited on June 6, 2024 and cited 22 health deficiencies, 13 of them from complaint investigations. The New York average is 8.0.
How much nursing care does each resident get at Lilac Manor Rehabilitation and Nursing Center?+
Nurses and aides spend 3 hours 30 minutes with each resident per day, including 37 minutes from registered nurses. 70% of nursing staff left over the past year.
Has Lilac Manor Rehabilitation and Nursing Center been fined by Medicare?+
Medicare's records show no fines against Lilac Manor Rehabilitation and Nursing Center in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.