121 MASCOMA ST, Lebanon, NH 03766
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Assisted living & personal care24-hour supervisionMedication management
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Medicare-certifiedSkilled Nursing
Lebanon Center, Genesis HealthCare
Lebanon, New HampshireMedicare inspection record
About Lebanon Center, Genesis HealthCare
Genesis HealthCare's Lebanon Center brings skilled nursing and rehabilitation services to New Hampshire families when recovery and specialized care matter most. Our team focuses on personalized medical support and therapy designed to help patients regain independence and return home.
Community at a glance
Capacity
110 residents
Location
Lebanon, NH
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
24 OLD ETNA ROAD, Lebanon, New Hampshire 03766
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- Lebanon Center, Genesis HealthCare is a candidate for Medicare's Special Focus Facility list, kept for homes with a history of serious quality problems.
At its most recent standard inspection, on August 14, 2025, state inspectors cited 7 health deficiencies (the New Hampshire average is 4.0).
Nurses and nurse aides spend 3 hours 10 minutes with each resident a day, below the New Hampshire average of 3 hours 54 minutes.
Medicare fined Lebanon Center, Genesis HealthCare once in the last three years, $72,924 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 10 minutesBelow the New Hampshire average |
| Registered nurse time per resident, per day | 31 minutesBelow the New Hampshire average |
| Nursing staff who left in the past year | 49%Above the New Hampshire average |
Inspections
25 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
October 6, 2025 · Complaint investigation · 1 citation
Provide and implement an infection prevention and control program.
Immediate danger to residents, widespread (level L)Infection ControlFrom a complaintCorrected Oct 31, 2025
August 14, 2025 · Standard inspection · 6 citations
Have policies on smoking.
Risk of harm, no one hurt, a few residents (level D)EnvironmentalCorrected Sep 25, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Sep 25, 2025Allow residents to self-administer drugs if determined clinically appropriate.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Sep 25, 2025Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Sep 25, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Sep 25, 2025Ensure each resident receives an accurate assessment.
Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningCorrected Sep 25, 2025
July 7, 2025 · Complaint investigation · 3 citations+
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jul 21, 2025Honor the resident's right to manage his or her financial affairs.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jul 21, 2025Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jul 21, 2025
July 11, 2024 · Standard inspection · 13 citations+
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesCorrected Aug 29, 2024Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Aug 28, 2024Implement a program that monitors antibiotic use.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Aug 27, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Aug 14, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Aug 16, 2024Ensure that residents are free from significant medication errors.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServicePlan to fix it acceptedGive their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Aug 28, 2024Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Aug 27, 2024Post nurse staffing information every day.
Minimal harm or risk, widespread (level C)Nursing and Physician ServicesCorrected Aug 13, 2024Ensure the activities program is directed by a qualified professional.
Minimal harm or risk, widespread (level C)Quality of Life and CareCorrected Aug 12, 2024Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Minimal harm or risk, widespread (level C)AdministrationCorrected Aug 29, 2024Ensure each resident receives an accurate assessment.
Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningCorrected Jul 17, 2024Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Minimal harm or risk, a pattern (level B)Resident RightsCorrected Aug 29, 2024
November 21, 2023 · Complaint investigation · 2 citations+
Ensure that residents are fully informed and understand their health status, care and treatments.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jan 3, 2024Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Risk of harm, no one hurt, a few residents (level D)EnvironmentalFrom a complaintCorrected Feb 14, 2024
Fines and payment denials
1 fine totaling $72,924 in the last three years.
- August 14, 2025Fine: $72,924
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- 24 Old Etna Road Operations LLC
- Medicare-certified beds
- 110
- Average residents per day
- 78
- Accepts
- Medicare and Medicaid
- First certified
- May 1, 1995
- Part of a chain
- Genesis Healthcare, 184 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 305050
Location
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24 OLD ETNA ROADLebanon, NH 03766
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Questions about Lebanon Center, Genesis HealthCare
How did Lebanon Center, Genesis HealthCare do on its last inspection?+
State inspectors visited on August 14, 2025 and cited 7 health deficiencies, 1 of them from complaint investigations. The New Hampshire average is 4.0.
How much nursing care does each resident get at Lebanon Center, Genesis HealthCare?+
Nurses and aides spend 3 hours 10 minutes with each resident per day, including 31 minutes from registered nurses. 49% of nursing staff left over the past year.
Has Lebanon Center, Genesis HealthCare been fined by Medicare?+
Yes. Medicare fined Lebanon Center, Genesis HealthCare once in the last three years, totaling $72,924.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.