Sierra Vista
State licensed13815 Rodeo Drive, Victorville, CA 92395
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Knolls West Assisted Living in Victorville, California provides personalized care designed around each resident's needs. Our assisted living community supports independence while ensuring help is available whenever needed, giving families peace of mind.
Capacity
64 residents
State license
#366426335, Licensed
Location
Victorville, CA
Status
Listed in a public registry
16890 Green Tree Blvd., Victorville, California 92395
From the California Department of Social Services, Community Care Licensing Division, which licenses and inspects Knolls West Assisted Living. Checked October 8, 2026. See the state's record and reports
State inspectors last visited Knolls West Assisted Living on June 9, 2026.
Since June 2022, California's Community Care Licensing Division has made 5 routine inspections, 10 complaint visits and 3 other visits.
Inspectors issued 1 Type A citation and 5 Type B citations. A Type A citation means an immediate risk to residents' health, safety or personal rights.
Across 7,137 licensed communities in California, the average in the state's record is 5.9 citations and 27% have none.
The state investigated 9 complaints, and found 2 allegations substantiated.
Last visit
Jun 9, 2026
Routine inspections
5
Type A citations
1
Type B citations
5
| Kind of visit | Visits | Type A | Type B |
|---|---|---|---|
| Routine inspections | 5 | 0 | 0 |
| Complaint investigations | 10 | 0 | 2 |
| Other visits | 3 | 1 | 3 |
Type A: an immediate risk to residents' health, safety or personal rights. Type B: a potential risk if not corrected. Routine inspections on Jun 4, 2026, Aug 8, 2025, Aug 22, 2024, Jul 31, 2023, Jun 8, 2022.
Knolls West Assisted Living includes Knolls West Post Acute LLC, a Medicare-certified nursing home at the same address. Everything below is Medicare's record for that nursing home. It does not rate Knolls West Assisted Living's other levels of care, which the state licenses and inspects separately.
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on May 22, 2025, state inspectors cited 20 health deficiencies (the California average is 15.5).
Nurses and nurse aides spend 4 hours 39 minutes with each resident a day, about the same as the California average.
Medicare has not fined Knolls West Post Acute LLC in the last three years.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 39 minutes |
| Registered nurse time per resident, per day | 28 minutesBelow the California average |
| Nursing staff who left in the past year | 54%Above the California average |
33 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 29, 2026 · Complaint investigation · 1 citation
Protect each resident from the wrongful use of the resident's belongings or money.
June 12, 2026 · Complaint investigation · 2 citations
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Let each resident or the resident's legal representative access or purchase copies of all the resident's records.
Keep all essential equipment working safely.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Ensure each resident receives an accurate assessment.
Provide and implement an infection prevention and control program.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Provide safe and appropriate respiratory care for a resident when needed.
Assure that each resident’s assessment is updated at least once every 3 months.
16890 Green Tree Blvd.Victorville, CA 92395
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California's Community Care Licensing Division has issued Knolls West Assisted Living 1 Type A citation and 5 Type B citations since June 2022. Type A means an immediate risk to residents' health, safety or personal rights; Type B means a potential risk if not corrected.
State inspectors last visited on June 9, 2026. Each visit's report is public on the state's facility search.
The state investigated 9 complaints since June 2022. Of the allegations, 2 were substantiated, 0 inconclusive, 23 unsubstantiated and 5 unfounded.
Yes. Knolls West Post Acute LLC is a Medicare-certified nursing home on the same campus. Its Medicare record of inspections, staffing and fines is below. That record covers the nursing home only, not Knolls West Assisted Living's other levels of care.
State inspectors visited on May 22, 2025 and cited 20 health deficiencies, 5 of them from complaint investigations. The California average is 15.5.
Nurses and aides spend 4 hours 39 minutes with each resident per day, including 28 minutes from registered nurses. 54% of nursing staff left over the past year.
Medicare's records show no fines against Knolls West Post Acute LLC in the last three years.
The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.
Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.
Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.