8525 URBANDALE AVE, Urbandale, IA 50322
Assisted Living
Assisted living & personal care24-hour supervisionMedication management
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Prices not published
About Karen Acres Care Center
Karen Acres Care Center is a for profit - corporation nursing home in Urbandale, IA with 35 certified beds.
Community at a glance
Capacity
35 residents
Location
Urbandale, IA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
3605 Elm Drive, Urbandale, Iowa 50322
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on June 11, 2025, state inspectors cited 3 health deficiencies (the Iowa average is 6.5).
Nurses and nurse aides spend 3 hours 16 minutes with each resident a day, below the Iowa average of 3 hours 49 minutes.
Medicare has not fined Karen Acres Care Center in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 16 minutesBelow the Iowa average |
| Registered nurse time per resident, per day | 44 minutes |
| Nursing staff who left in the past year | 38%Below the Iowa average |
Inspections
9 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
June 22, 2026 · Complaint investigation · 1 citation
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jun 23, 2026
November 25, 2025 · Complaint investigation · 1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Nov 26, 2025
June 11, 2025 · Standard inspection · 1 citation+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 12, 2025
July 7, 2024 · Standard inspection · 5 citations+
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jul 10, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Jul 10, 2024Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jul 10, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jul 10, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Jul 10, 2024
March 12, 2024 · Complaint investigation · 1 citation+
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 26, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Crystal Inc
- Medicare-certified beds
- 35
- Average residents per day
- 30
- Accepts
- Medicare and Medicaid
- First certified
- June 1, 2002
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 165460
Location
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3605 Elm DriveUrbandale, IA 50322
12 other communities within 10 miles
Senior living near Urbandale
Royal Oaks Nursing and Rehabilitation Center
Medicare-certified4614 NW 84th Street, Urbandale, IA 50322
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
Call for pricing
Prices not published
Senior Suites of Urbandale
State licensed4700 84TH ST, Urbandale, IA 50322
Assisted Living
Assisted living & personal care24-hour supervisionMedication management
Call for pricing
Prices not published
Questions about Karen Acres Care Center
How did Karen Acres Care Center do on its last inspection?+
State inspectors visited on June 11, 2025 and cited 3 health deficiencies, 2 of them from complaint investigations. The Iowa average is 6.5.
How much nursing care does each resident get at Karen Acres Care Center?+
Nurses and aides spend 3 hours 16 minutes with each resident per day, including 44 minutes from registered nurses. 38% of nursing staff left over the past year.
Has Karen Acres Care Center been fined by Medicare?+
Medicare's records show no fines against Karen Acres Care Center in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.