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Medicare-certifiedSkilled Nursing
Jo Ellen Smith Convalescent Center
New Orleans, LouisianaMedicare inspection record
About Jo Ellen Smith Convalescent Center
Jo Ellen Smith Convalescent Center brings skilled nursing and rehabilitation care to New Orleans families during critical recovery periods. Our team combines medical expertise with compassionate support, helping patients regain strength and independence in Louisiana's most welcoming environment.
Community at a glance
Capacity
180 residents
Location
New Orleans, LA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
4502 GENERAL MEYER AVENUE, New Orleans, Louisiana 70131
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on March 12, 2026, state inspectors cited 5 health deficiencies (the Louisiana average is 6.4).
Nurses and nurse aides spend 3 hours 40 minutes with each resident a day, about the same as the Louisiana average.
Medicare has not fined Jo Ellen Smith Convalescent Center in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 40 minutes |
| Registered nurse time per resident, per day | 9 minutesBelow the Louisiana average |
| Nursing staff who left in the past year | 36%Below the Louisiana average |
Inspections
13 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
March 12, 2026 · Standard inspection · 3 citations
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Apr 3, 2026Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 3, 2026Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 3, 2026
January 15, 2026 · Complaint investigation · 2 citations
Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Feb 6, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningFrom a complaintCorrected Feb 6, 2026
August 5, 2025 · Complaint investigation · 1 citation+
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Aug 21, 2025
March 19, 2025 · Standard inspection · 3 citations+
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Apr 11, 2025Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 11, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 11, 2025
September 5, 2024 · Complaint investigation · 1 citation+
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Sep 27, 2024
March 7, 2024 · Standard inspection · 1 citation+
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Mar 31, 2024
December 14, 2023 · Complaint investigation · 2 citations+
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Jan 14, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Jan 14, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Priority Group Holdings, L.L.C.
- Medicare-certified beds
- 180
- Average residents per day
- 119
- Accepts
- Medicare and Medicaid
- First certified
- August 19, 1986
- Part of a chain
- Priority Management, 38 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 195204
Location
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4502 GENERAL MEYER AVENUENew Orleans, LA 70131
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Questions about Jo Ellen Smith Convalescent Center
How did Jo Ellen Smith Convalescent Center do on its last inspection?+
State inspectors visited on March 12, 2026 and cited 5 health deficiencies, 2 of them from complaint investigations. The Louisiana average is 6.4.
How much nursing care does each resident get at Jo Ellen Smith Convalescent Center?+
Nurses and aides spend 3 hours 40 minutes with each resident per day, including 9 minutes from registered nurses. 36% of nursing staff left over the past year.
Has Jo Ellen Smith Convalescent Center been fined by Medicare?+
Medicare's records show no fines against Jo Ellen Smith Convalescent Center in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.