2701 E Center St, Kingsport, TN 37664
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
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Medicare-certifiedSkilled Nursing
Holston Rehabilitation and Care Center
Kingsport, TennesseeMedicare inspection record
About Holston Rehabilitation and Care Center
Holston Rehabilitation and Care Center in Kingsport, Tennessee provides skilled nursing and rehabilitation services designed to help patients regain independence and strength. Our experienced care team focuses on personalized recovery plans that support each resident's specific health goals and timeline.
Community at a glance
Capacity
204 residents
Location
Kingsport, TN
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
3641 MEMORIAL BLVD, Kingsport, Tennessee 37664
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on November 17, 2025, state inspectors cited 9 health deficiencies (the Tennessee average is 4.4).
Nurses and nurse aides spend 3 hours 38 minutes with each resident a day, about the same as the Tennessee average.
Medicare fined Holston Rehabilitation and Care Center once in the last three years, $10,868 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 38 minutes |
| Registered nurse time per resident, per day | 26 minutesBelow the Tennessee average |
| Nursing staff who left in the past year | 68%Above the Tennessee average |
Inspections
20 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
November 17, 2025 · Standard inspection · 9 citations
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Residents were harmed, a few residents (level G)Quality of Life and CareCorrected Dec 5, 2025Dispose of garbage and refuse properly.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Dec 5, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Dec 5, 2025Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 5, 2025Protect each resident from the wrongful use of the resident's belongings or money.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Dec 5, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Dec 5, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 5, 2025Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Dec 5, 2025Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Dec 5, 2025
March 5, 2024 · Standard inspection · 9 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Mar 25, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Mar 25, 2024Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 1, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Mar 25, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Apr 1, 2024Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 1, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 1, 2024Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Risk of harm, no one hurt, a few residents (level D)AdministrationCorrected Apr 1, 2024Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Apr 1, 2024
March 5, 2024 · Complaint investigation · 1 citation+
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Apr 1, 2024
November 9, 2023 · Complaint investigation · 1 citation+
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Dec 20, 2023
Fines and payment denials
1 fine totaling $10,868 in the last three years.
- November 17, 2025Fine: $10,868
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Holston Manor SNF Operations LLC
- Medicare-certified beds
- 204
- Average residents per day
- 149
- Accepts
- Medicare and Medicaid
- First certified
- August 1, 1992
- Part of a chain
- Venza Care Management, 26 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 445295
Location
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3641 MEMORIAL BLVDKingsport, TN 37664
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Questions about Holston Rehabilitation and Care Center
How did Holston Rehabilitation and Care Center do on its last inspection?+
State inspectors visited on November 17, 2025 and cited 9 health deficiencies, 1 of them from complaint investigations. The Tennessee average is 4.4.
How much nursing care does each resident get at Holston Rehabilitation and Care Center?+
Nurses and aides spend 3 hours 38 minutes with each resident per day, including 26 minutes from registered nurses. 68% of nursing staff left over the past year.
Has Holston Rehabilitation and Care Center been fined by Medicare?+
Yes. Medicare fined Holston Rehabilitation and Care Center once in the last three years, totaling $10,868.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.