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State licensedAssisted LivingSkilled Nursing

Hollenbeck Palms

(323) 263-6195

About Hollenbeck Palms

Hollenbeck Palms offers compassionate assisted living in Los Angeles, California, where residents receive personalized support with daily activities while maintaining independence. Our caring team helps families navigate this important transition with dignity and respect.

Community at a glance

Capacity

185 residents

State license

#191800001, Licensed

Location

Los Angeles, CA

Status

Listed in a public registry

Care & services offered

Assisted LivingSkilled Nursing

Contact & location

573 S. Boyle Ave, Los Angeles, California 90033

(323) 263-6195

California inspection record

From the California Department of Social Services, Community Care Licensing Division, which licenses and inspects Hollenbeck Palms. Checked October 8, 2026. See the state's record and reports

State inspectors last visited Hollenbeck Palms on April 27, 2026.

Since April 2022, California's Community Care Licensing Division has made 5 routine inspections, 4 complaint visits and 5 other visits.

Inspectors issued 2 Type A citations and 1 Type B citation. A Type A citation means an immediate risk to residents' health, safety or personal rights.

Across 7,137 licensed communities in California, the average in the state's record is 5.9 citations and 27% have none.

The state investigated 3 complaints, and substantiated none of the allegations.

Last visit

Apr 27, 2026

Routine inspections

5

Type A citations

2

Type B citations

1

Visits and citations

Kind of visitVisitsType AType B
Routine inspections500
Complaint investigations400
Other visits521

Type A: an immediate risk to residents' health, safety or personal rights. Type B: a potential risk if not corrected. Routine inspections on Mar 5, 2026, Mar 25, 2025, Apr 4, 2024, Jun 12, 2023, Apr 13, 2022.

Complaints

  • April 27, 20261 unsubstantiated
  • February 26, 20261 unsubstantiated
  • August 8, 20241 unfounded
substantiated:
the state found it more likely than not that it happened.
inconclusive:
the state could not prove or disprove it.
unsubstantiated:
it may have happened, but there was not enough evidence.
unfounded:
the state found it false or not possible.

License

License number
191800001
License type
RCFE-Continuing Care Retirement Community
Status
Licensed
Licensed capacity
185 residents
Licensed since
April 16, 1993
Licensee
Hollenbeck Palms
Administrator
Hrag Bekerian

Medicare record for the nursing home on this campus

Hollenbeck Palms includes Hollenbeck Palms, a Medicare-certified nursing home at the same address. Everything below is Medicare's record for that nursing home. It does not rate Hollenbeck Palms's other levels of care, which the state licenses and inspects separately.

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on December 12, 2025, state inspectors cited 13 health deficiencies (the California average is 15.5).

Nurses and nurse aides spend 4 hours 35 minutes with each resident a day, about the same as the California average.

Medicare has not fined Hollenbeck Palms in the last three years.

Staffing

MeasureThis home
Nurse and aide time per resident, per day4 hours 35 minutes
Registered nurse time per resident, per day46 minutesAbove the California average
Nursing staff who left in the past year28%Below the California average

Inspections

39 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

June 11, 2026 · Complaint investigation · 2 citations

  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Jul 6, 2026
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jul 6, 2026

February 24, 2026 · Complaint investigation · 1 citation

  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 9, 2026
January 28, 2026 · Complaint investigation · 1 citation+
  • Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryFrom a complaintCorrected Feb 17, 2026
December 12, 2025 · Standard inspection · 9 citations+
  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Risk of harm, no one hurt, a pattern (level E)EnvironmentalCorrected Dec 18, 2025
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Dec 22, 2025
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Dec 16, 2025
  • Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 23, 2025
  • Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Dec 26, 2025
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Dec 26, 2025
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 17, 2025
  • Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Dec 26, 2025
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Dec 18, 2025
October 25, 2024 · Standard inspection · 13 citations+
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected Nov 17, 2024
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Nov 17, 2024
  • Dispose of garbage and refuse properly.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Nov 17, 2024
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Nov 17, 2024
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Nov 17, 2024
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Nov 17, 2024
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Nov 17, 2024
  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Nov 17, 2024
  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Nov 17, 2024
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 17, 2024
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Nov 17, 2024
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 17, 2024
  • Post nurse staffing information every day.

    Minimal harm or risk, a pattern (level B)Nursing and Physician ServicesCorrected Nov 17, 2024
August 20, 2024 · Complaint investigation · 4 citations+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Sep 13, 2024
  • Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Sep 13, 2024
  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Sep 13, 2024
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Sep 13, 2024
November 19, 2023 · Standard inspection · 9 citations+
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Dec 13, 2023
  • Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Dec 13, 2023
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Dec 13, 2023
  • Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

    Risk of harm, no one hurt, a pattern (level E)AdministrationCorrected Dec 13, 2023
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Dec 13, 2023
  • Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Dec 13, 2023
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Dec 13, 2023
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Dec 13, 2023
  • Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Dec 13, 2023

Fines and payment denials

No fines or Medicare payment denials in the last three years.

About the home, per Medicare

Ownership
Non profit - Corporation
Legal business name
Hollenbeck Palms
Medicare-certified beds
106
Average residents per day
54
Accepts
Medicare and Medicaid
First certified
January 1, 1967
Inside a hospital
No
Continuing care retirement community
Yes
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
055115

Location

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573 S. Boyle AveLos Angeles, CA 90033

12 other communities within 10 miles

Senior living near Los Angeles

Questions about Hollenbeck Palms

Has Hollenbeck Palms had any violations?+

California's Community Care Licensing Division has issued Hollenbeck Palms 2 Type A citations and 1 Type B citation since April 2022. Type A means an immediate risk to residents' health, safety or personal rights; Type B means a potential risk if not corrected.

When was Hollenbeck Palms last inspected?+

State inspectors last visited on April 27, 2026. Each visit's report is public on the state's facility search.

Have there been complaints about Hollenbeck Palms?+

The state investigated 3 complaints since April 2022. Of the allegations, 0 were substantiated, 0 inconclusive, 2 unsubstantiated and 1 unfounded.

Does Hollenbeck Palms have a nursing home?+

Yes. Hollenbeck Palms is a Medicare-certified nursing home on the same campus. Its Medicare record of inspections, staffing and fines is below. That record covers the nursing home only, not Hollenbeck Palms's other levels of care.

How did Hollenbeck Palms do on its last inspection?+

State inspectors visited on December 12, 2025 and cited 13 health deficiencies, 4 of them from complaint investigations. The California average is 15.5.

How much nursing care does each resident get at Hollenbeck Palms?+

Nurses and aides spend 4 hours 35 minutes with each resident per day, including 46 minutes from registered nurses. 28% of nursing staff left over the past year.

Has Hollenbeck Palms been fined by Medicare?+

Medicare's records show no fines against Hollenbeck Palms in the last three years.

How much does assisted living cost?+

The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.

Does Medicare pay for assisted living?+

Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.

What's the difference from a nursing home?+

Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.

Senior living in Los Angeles Assisted Living in California Assisted Living guide Information last updated October 2026