Ridgeway Post Acute
Medicare-certified523 HAYES LANE, Petaluma, CA 94952
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsBoth & family councilSkilled nursing & rehabilitation+1 more
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Prices not published
About Hillcrest Post Acute
HILLCREST POST ACUTE is a for profit - limited liability company nursing home in PETALUMA, CA with 59 certified beds.
Community at a glance
Capacity
59 residents
Location
Petaluma, CA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
450 HAYES LANE, Petaluma, California 94952
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on September 11, 2025, state inspectors cited 9 health deficiencies (the California average is 15.5).
Nurses and nurse aides spend 4 hours 23 minutes with each resident a day, about the same as the California average.
Medicare has not fined Hillcrest Post Acute in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 4 hours 23 minutes |
| Registered nurse time per resident, per day | 30 minutesBelow the California average |
| Nursing staff who left in the past year | 26%Below the California average |
Inspections
17 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
September 11, 2025 · Standard inspection · 9 citations
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected Oct 1, 2025Dispose of garbage and refuse properly.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Oct 1, 2025Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Oct 1, 2025Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Oct 1, 2025Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Oct 1, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Oct 1, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Oct 1, 2025Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Oct 1, 2025Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Oct 1, 2025
March 17, 2025 · Complaint investigation · 1 citation
Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Apr 4, 2025
April 22, 2024 · Standard inspection · 7 citations+
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected May 20, 2024Post nurse staffing information every day.
Risk of harm, no one hurt, widespread (level F)Nursing and Physician ServicesCorrected May 20, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected May 20, 2024Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Risk of harm, no one hurt, a pattern (level E)AdministrationFrom a complaintCorrected May 20, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected May 20, 2024Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected May 20, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected May 20, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Trestles Holdings LLC
- Medicare-certified beds
- 59
- Average residents per day
- 54
- Accepts
- Medicare and Medicaid
- First certified
- June 27, 1980
- Part of a chain
- West Harbor Healthcare, 9 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 555127
Location
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450 HAYES LANEPetaluma, CA 94952
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Questions about Hillcrest Post Acute
How did Hillcrest Post Acute do on its last inspection?+
State inspectors visited on September 11, 2025 and cited 9 health deficiencies. The California average is 15.5.
How much nursing care does each resident get at Hillcrest Post Acute?+
Nurses and aides spend 4 hours 23 minutes with each resident per day, including 30 minutes from registered nurses. 26% of nursing staff left over the past year.
Has Hillcrest Post Acute been fined by Medicare?+
Medicare's records show no fines against Hillcrest Post Acute in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.