Brookdale Highlands
State licensed4250 LAKELAND HIGHLANDS RD, Lakeland, FL 33813
Assisted LivingMemory Care
Assisted living & personal care24-hour supervisionMedication management
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Prices not published
About Highlands Lake Center
Highlands Lake Center brings together experienced medical staff and compassionate care in Lakeland, Florida. Our skilled nursing and rehabilitation services help seniors regain strength and independence after surgery or illness, with personalized treatment plans designed for each resident's recovery goals.
Community at a glance
Capacity
179 residents
Location
Lakeland, FL
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
4240 LAKELAND HIGHLANDS RD, Lakeland, Florida 33813
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- The most recent standard inspection is more than two years old, so these results may not reflect the home today.
At its most recent standard inspection, on March 7, 2024, state inspectors cited 17 health deficiencies (the Florida average is 7.1).
Nurses and nurse aides spend 3 hours 19 minutes with each resident a day, below the Florida average of 3 hours 49 minutes.
Medicare has not fined Highlands Lake Center in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 19 minutesBelow the Florida average |
| Registered nurse time per resident, per day | 42 minutes |
| Nursing staff who left in the past year | 54%Above the Florida average |
1 administrator has left the home in the past year.
Inspections
22 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
November 5, 2025 · Complaint investigation · 2 citations
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceFrom a complaintCorrected Dec 4, 2025Provide safe, appropriate pain management for a resident who requires such services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Dec 4, 2025
April 17, 2025 · Complaint investigation · 2 citations
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected May 12, 2025Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Risk of harm, no one hurt, a few residents (level D)AdministrationFrom a complaintCorrected May 12, 2025
August 6, 2024 · Complaint investigation · 3 citations+
Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Sep 6, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Sep 6, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Sep 6, 2024
March 7, 2024 · Standard inspection · 15 citations+
Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Apr 7, 2024Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Apr 7, 2024Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Apr 7, 2024Honor each resident's preferences, choices, values and beliefs.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 7, 2024Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 7, 2024Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 7, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Apr 7, 2024Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 7, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 7, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 7, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Apr 7, 2024Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Risk of harm, no one hurt, a few residents (level D)EnvironmentalCorrected Apr 7, 2024Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Risk of harm, no one hurt, a few residents (level D)EnvironmentalCorrected Apr 7, 2024Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 7, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 7, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Highlands Lake Center LLC
- Medicare-certified beds
- 179
- Average residents per day
- 167
- Accepts
- Medicare and Medicaid
- First certified
- September 29, 1988
- Part of a chain
- Aston Health, 38 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 105620
Location
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4240 LAKELAND HIGHLANDS RDLakeland, FL 33813
12 other communities within 10 miles
Senior living near Lakeland
Hawthorne Inn of Lakeland
State licensed6150 Lakeland Highlands Rd, Lakeland, FL 33813
Assisted LivingMemory Care
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Prices not published
Scott Lake Health and Rehabilitation Center
Medicare-certified800 E COUNTY RD 540A, Lakeland, FL 33813
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
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Prices not published
Questions about Highlands Lake Center
How did Highlands Lake Center do on its last inspection?+
State inspectors visited on March 7, 2024 and cited 17 health deficiencies, 5 of them from complaint investigations. The Florida average is 7.1.
How much nursing care does each resident get at Highlands Lake Center?+
Nurses and aides spend 3 hours 19 minutes with each resident per day, including 42 minutes from registered nurses. 54% of nursing staff left over the past year.
Has Highlands Lake Center been fined by Medicare?+
Medicare's records show no fines against Highlands Lake Center in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.