211 FIFTH STREET, Dublin, VA 24084
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Medicare-certifiedSkilled Nursing
Highland Ridge Rehab Center
Dublin, VirginiaMedicare inspection record
About Highland Ridge Rehab Center
HIGHLAND RIDGE REHAB CENTER is a for profit - corporation nursing home in DUBLIN, VA with 132 certified beds.
Community at a glance
Capacity
132 residents
Location
Dublin, VA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
5872 HANKS STREET, Dublin, Virginia 24084
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on February 26, 2026, state inspectors cited 17 health deficiencies (the Virginia average is 14.4).
Nurses and nurse aides spend 3 hours 41 minutes with each resident a day, about the same as the Virginia average.
Medicare has not fined Highland Ridge Rehab Center in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 41 minutes |
| Registered nurse time per resident, per day | 24 minutesBelow the Virginia average |
| Nursing staff who left in the past year | 64%Above the Virginia average |
1 administrator has left the home in the past year.
Inspections
29 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
February 26, 2026 · Standard inspection · 13 citations
Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Apr 12, 2026Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Apr 12, 2026Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Apr 12, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Apr 12, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Apr 12, 2026Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 12, 2026Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Apr 12, 2026Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Apr 12, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 12, 2026Allow residents to self-administer drugs if determined clinically appropriate.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 12, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 12, 2026Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 12, 2026Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Minimal harm or risk, widespread (level C)Nutrition and DietaryCorrected Apr 12, 2026
September 5, 2025 · Complaint investigation · 4 citations
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Risk of harm, no one hurt, widespread (level F)Infection ControlFrom a complaintCorrected Oct 9, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Oct 9, 2025Reasonably accommodate the needs and preferences of each resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Oct 9, 2025Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Oct 9, 2025
January 4, 2024 · Complaint investigation · 12 citations+
Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Mar 8, 2024Provide or obtain dental services for each resident.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 8, 2024Reasonably accommodate the needs and preferences of each resident.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 8, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Mar 8, 2024Ensure that residents are free from significant medication errors.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Mar 8, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 8, 2024Ensure services provided by the nursing facility meet professional standards of quality.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Mar 8, 2024Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Mar 8, 2024Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 8, 2024Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)AdministrationFrom a complaintCorrected Mar 8, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Mar 8, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Mar 8, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Highland SNF Operations LLC
- Medicare-certified beds
- 132
- Average residents per day
- 125
- Accepts
- Medicare and Medicaid
- First certified
- September 1, 1998
- Part of a chain
- Hill Valley Healthcare, 43 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 495333
Location
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5872 HANKS STREETDublin, VA 24084
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Questions about Highland Ridge Rehab Center
How did Highland Ridge Rehab Center do on its last inspection?+
State inspectors visited on February 26, 2026 and cited 17 health deficiencies, 4 of them from complaint investigations. The Virginia average is 14.4.
How much nursing care does each resident get at Highland Ridge Rehab Center?+
Nurses and aides spend 3 hours 41 minutes with each resident per day, including 24 minutes from registered nurses. 64% of nursing staff left over the past year.
Has Highland Ridge Rehab Center been fined by Medicare?+
Medicare's records show no fines against Highland Ridge Rehab Center in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.