Windridge Nursing and Rehabilitation Center
Medicare-certified2530 NORTH ELM STREET, Miami, OK 74354
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Higher Call Nursing Center brings together experienced medical staff and compassionate care in Quapaw, Oklahoma. Our skilled nursing and rehabilitation programs focus on recovery, healing, and helping residents regain independence. Whether transitioning from hospital care or managing complex medical needs, we provide personalized treatment in a supportive environment.
Capacity
86 residents
Location
Quapaw, OK
Status
Listed in a public registry
407 WHITEBIRD STREET, Quapaw, Oklahoma 74363
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on January 9, 2026, state inspectors cited 7 health deficiencies (the Oklahoma average is 6.4).
Nurses and nurse aides spend 3 hours 37 minutes with each resident a day, about the same as the Oklahoma average.
Medicare fined Higher Call Nursing Center once in the last three years, $18,113 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 37 minutes |
| Registered nurse time per resident, per day | 28 minutesAbove the Oklahoma average |
| Nursing staff who left in the past year | 62%Above the Oklahoma average |
19 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
June 1, 2026 · Complaint investigation · 4 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide safe, appropriate pain management for a resident who requires such services.
January 9, 2026 · Standard inspection · 3 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Ensure each resident receives an accurate assessment.
Provide and implement an infection prevention and control program.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Provide and implement an infection prevention and control program.
Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Respond appropriately to all alleged violations.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
1 fine totaling $18,113 in the last three years.
407 WHITEBIRD STREETQuapaw, OK 74363
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State inspectors visited on January 9, 2026 and cited 7 health deficiencies, 5 of them from complaint investigations. The Oklahoma average is 6.4.
Nurses and aides spend 3 hours 37 minutes with each resident per day, including 28 minutes from registered nurses. 62% of nursing staff left over the past year.
Yes. Medicare fined Higher Call Nursing Center once in the last three years, totaling $18,113.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.