Calle Del Cid Guest Home
State licensed27281 Calle Del Cid, Mission Viejo, CA 92691
Assisted Living
Assisted livingResidential care for the elderly (RCFE)24-hour personal care
Call for pricing
Prices not published
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State licensedAssisted Living
Heritage Pointe
Mission Viejo, CaliforniaState inspected Aug 13, 2026, 28 citations since 2021
About Heritage Pointe
Heritage Pointe brings personalized assisted living to Mission Viejo, California, where experienced caregivers support daily activities while residents maintain independence. Our community combines compassionate care with the comfort of home, helping families in Southern California find peace of mind.
Community at a glance
Capacity
225 residents
State license
#300607488, Licensed
Location
Mission Viejo, CA
Status
Listed in a public registry
Care & services offered
Assisted Living
Contact & location
27356 Bellogente, Mission Viejo, California 92691
California inspection record
From the California Department of Social Services, Community Care Licensing Division, which licenses and inspects Heritage Pointe. Checked October 8, 2026. See the state's record and reports
State inspectors last visited Heritage Pointe on August 13, 2026.
Since December 2021, California's Community Care Licensing Division has made 4 routine inspections, 47 complaint visits and 12 other visits.
Inspectors issued 6 Type A citations and 22 Type B citations. A Type A citation means an immediate risk to residents' health, safety or personal rights.
Across 7,137 licensed communities in California, the average in the state's record is 5.9 citations and 27% have none.
The state investigated 32 complaints, and found 19 allegations substantiated.
Last visit
Aug 13, 2026
Routine inspections
4
Type A citations
6
Type B citations
22
Visits and citations
| Kind of visit | Visits | Type A | Type B |
|---|---|---|---|
| Routine inspections | 4 | 0 | 0 |
| Complaint investigations | 47 | 3 | 15 |
| Other visits | 12 | 3 | 7 |
Type A: an immediate risk to residents' health, safety or personal rights. Type B: a potential risk if not corrected. Routine inspections on Mar 11, 2026, May 14, 2025, Mar 28, 2024, Mar 3, 2022.
Complaints
- August 13, 20261 allegation substantiated, 1 citation
- August 5, 20261 unfounded
- March 25, 20262 allegations substantiated, 2 unsubstantiated, 2 citations
- January 27, 20263 unsubstantiated, 2 unfounded
- January 21, 20262 allegations substantiated, 6 unsubstantiated, 1 citation
- September 25, 20251 unsubstantiated
- July 22, 20252 allegations substantiated, 1 unsubstantiated, 1 unfounded, 2 citations
- May 22, 20251 allegation substantiated, 1 unsubstantiated, 1 citation
- May 22, 20252 allegations substantiated, 1 unsubstantiated, 2 citations
- May 14, 20252 unsubstantiated
- April 9, 20253 allegations substantiated, 3 citations
- January 31, 20257 unsubstantiated
Showing the 12 most recent of 32.
- substantiated:
- the state found it more likely than not that it happened.
- inconclusive:
- the state could not prove or disprove it.
- unsubstantiated:
- it may have happened, but there was not enough evidence.
- unfounded:
- the state found it false or not possible.
License
- License number
- 300607488
- License type
- Residential Care Elderly
- Status
- Licensed
- Licensed capacity
- 225 residents
- Licensed since
- April 17, 1991
- Licensee
- Jewish Home for the Aging; Life Care Services, LLC
- Administrator
- Erin Palposi
Location
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27356 BellogenteMission Viejo, CA 92691
12 other communities within 10 miles
Senior living near Mission Viejo
Quality Senior Living At Morena
State licensed26791 Morena Drive, Mission Viejo, CA 92691
Assisted Living
Assisted livingResidential care for the elderly (RCFE)24-hour personal care
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Prices not published
Verona Court VIII
State licensed26712 El Mar Drive, Mission Viejo, CA 92691
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Assisted Living: frequently asked questions
Has Heritage Pointe had any violations?+
California's Community Care Licensing Division has issued Heritage Pointe 6 Type A citations and 22 Type B citations since December 2021. Type A means an immediate risk to residents' health, safety or personal rights; Type B means a potential risk if not corrected.
When was Heritage Pointe last inspected?+
State inspectors last visited on August 13, 2026. Each visit's report is public on the state's facility search.
Have there been complaints about Heritage Pointe?+
The state investigated 32 complaints since December 2021. Of the allegations, 19 were substantiated, 0 inconclusive, 44 unsubstantiated and 24 unfounded.
How much does assisted living cost?+
The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.
Does Medicare pay for assisted living?+
Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.
What's the difference from a nursing home?+
Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.