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Medicare-certifiedSkilled Nursing

Heritage Hills Living & Rehabilitation Center

McAlester, OklahomaMedicare inspection record
(918) 423-2920

About Heritage Hills Living & Rehabilitation Center

Heritage Hills Living & Rehabilitation Center brings comprehensive skilled nursing and rehabilitation services to McAlester, Oklahoma families. Our team provides personalized recovery care and medical support, helping residents regain independence after surgery or illness with dignity and professional attention.

Community at a glance

Capacity

81 residents

Location

McAlester, OK

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

411 NORTH WEST STREET, McAlester, Oklahoma 74502

(918) 423-2920

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

  • Medicare flags Heritage Hills Living & Rehabilitation Center for a citation related to abuse of residents in its recent inspections.

At its most recent standard inspection, on October 31, 2024, state inspectors cited 12 health deficiencies (the Oklahoma average is 6.4).

Nurses and nurse aides spend 3 hours 18 minutes with each resident a day, below the Oklahoma average of 3 hours 47 minutes.

Medicare fined Heritage Hills Living & Rehabilitation Center once in the last three years, $73,288 in total.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 18 minutesBelow the Oklahoma average
Registered nurse time per resident, per day17 minutesBelow the Oklahoma average
Nursing staff who left in the past year54%

1 administrator has left the home in the past year.

Inspections

18 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

June 9, 2026 · Complaint investigation · 1 citation

  • Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Jul 10, 2026

November 24, 2025 · Complaint investigation · 3 citations

  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Dec 17, 2025
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Dec 17, 2025
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Dec 17, 2025
July 30, 2025 · Complaint investigation · 5 citations+
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Sep 20, 2025
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Sep 20, 2025
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Sep 20, 2025
  • Keep residents' personal and medical records private and confidential.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsFrom a complaintCorrected Sep 20, 2025
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Sep 20, 2025
December 27, 2024 · Complaint investigation · 1 citation+
  • Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Feb 14, 2025
October 31, 2024 · Standard inspection · 8 citations+
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Residents were harmed, a few residents (level G)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 25, 2024
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryFrom a complaintCorrected Nov 25, 2024
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected Nov 25, 2024
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Nov 25, 2024
  • Ensure each resident receives an accurate assessment.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningCorrected Nov 25, 2024
  • Respond appropriately to all alleged violations.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 25, 2024
  • Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Nov 25, 2024
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Nov 25, 2024

Fines and payment denials

1 fine totaling $73,288 and 1 Medicare payment denial in the last three years.

  • October 31, 2024Payment denial, 2 days
  • October 31, 2024Fine: $73,288

About the home, per Medicare

Ownership
For profit - Individual
Legal business name
Heritage Hills Nursing Center Inc
Medicare-certified beds
81
Average residents per day
57
Accepts
Medicare and Medicaid
First certified
August 1, 1997
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
375317

Location

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411 NORTH WEST STREETMcAlester, OK 74502

4 other communities within 10 miles

Senior living near McAlester

Questions about Heritage Hills Living & Rehabilitation Center

How did Heritage Hills Living & Rehabilitation Center do on its last inspection?+

State inspectors visited on October 31, 2024 and cited 12 health deficiencies, 7 of them from complaint investigations. The Oklahoma average is 6.4.

How much nursing care does each resident get at Heritage Hills Living & Rehabilitation Center?+

Nurses and aides spend 3 hours 18 minutes with each resident per day, including 17 minutes from registered nurses. 54% of nursing staff left over the past year.

Has Heritage Hills Living & Rehabilitation Center been fined by Medicare?+

Yes. Medicare fined Heritage Hills Living & Rehabilitation Center once in the last three years, totaling $73,288.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in McAlester Skilled Nursing in Oklahoma Skilled Nursing guide Information last updated October 2026