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State licensedAssisted Living

Heritage Haven

(510) 357-1300

About Heritage Haven

Heritage Haven brings compassionate assisted living to San Leandro, California, where residents receive personalized support with dignity and respect. Our team helps with daily activities while encouraging independence, creating a home where your loved one truly belongs.

Community at a glance

Capacity

27 residents

State license

#019200506, Licensed

Location

San Leandro, CA

Status

Listed in a public registry

Care & services offered

Assisted Living

Contact & location

389 Juana Avenue, San Leandro, California 94577

(510) 357-1300

California inspection record

From the California Department of Social Services, Community Care Licensing Division, which licenses and inspects Heritage Haven. Checked October 8, 2026. See the state's record and reports

State inspectors last visited Heritage Haven on July 22, 2026.

Since December 2021, California's Community Care Licensing Division has made 5 routine inspections, 5 complaint visits and 15 other visits.

Inspectors issued 3 Type A citations and 26 Type B citations. A Type A citation means an immediate risk to residents' health, safety or personal rights.

Across 7,137 licensed communities in California, the average in the state's record is 5.9 citations and 27% have none.

The state investigated 4 complaints, and found 6 allegations substantiated.

Last visit

Jul 22, 2026

Routine inspections

5

Type A citations

3

Type B citations

26

Visits and citations

Kind of visitVisitsType AType B
Routine inspections500
Complaint investigations515
Other visits15221

Type A: an immediate risk to residents' health, safety or personal rights. Type B: a potential risk if not corrected. Routine inspections on Feb 17, 2026, Jan 29, 2025, Feb 14, 2024, Jan 25, 2023, May 4, 2022.

Complaints

  • July 1, 20264 allegations substantiated, 4 citations
  • April 28, 20261 allegation substantiated, 1 unsubstantiated, 1 citation
  • April 28, 20261 unsubstantiated
  • August 10, 20231 allegation substantiated, 1 citation
substantiated:
the state found it more likely than not that it happened.
inconclusive:
the state could not prove or disprove it.
unsubstantiated:
it may have happened, but there was not enough evidence.
unfounded:
the state found it false or not possible.

License

License number
019200506
License type
Residential Care Elderly
Status
Licensed
Licensed capacity
27 residents
Licensed since
February 28, 2014
Licensee
Juana Care Facility LLC
Administrator
Ferdinand Gutierrez

Location

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389 Juana AvenueSan Leandro, CA 94577

12 other communities within 10 miles

Senior living near San Leandro

Assisted Living: frequently asked questions

Has Heritage Haven had any violations?+

California's Community Care Licensing Division has issued Heritage Haven 3 Type A citations and 26 Type B citations since December 2021. Type A means an immediate risk to residents' health, safety or personal rights; Type B means a potential risk if not corrected.

When was Heritage Haven last inspected?+

State inspectors last visited on July 22, 2026. Each visit's report is public on the state's facility search.

Have there been complaints about Heritage Haven?+

The state investigated 4 complaints since December 2021. Of the allegations, 6 were substantiated, 0 inconclusive, 2 unsubstantiated and 0 unfounded.

How much does assisted living cost?+

The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.

Does Medicare pay for assisted living?+

Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.

What's the difference from a nursing home?+

Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.

Senior living in San Leandro Assisted Living in California Assisted Living guide Information last updated October 2026