701 WENONAH AVE, Pearisburg, VA 24134
Adult Day Services
Adult day servicesDaytime supervision & activitiesRespite for caregivers
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Medicare-certifiedSkilled Nursing
Heritage Hall-Rich Creek
Rich Creek, VirginiaMedicare inspection record
About Heritage Hall-Rich Creek
HERITAGE HALL-RICH CREEK is a for profit - limited liability company nursing home in RICH CREEK, VA with 120 certified beds.
Community at a glance
Capacity
120 residents
Location
Rich Creek, VA
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
120 OLD VIRGINIA AVENUE, Rich Creek, Virginia 24147
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
- The most recent standard inspection is more than two years old, so these results may not reflect the home today.
At its most recent standard inspection, on March 14, 2024, state inspectors cited 10 health deficiencies (the Virginia average is 14.4).
Nurses and nurse aides spend 3 hours 35 minutes with each resident a day, about the same as the Virginia average.
Medicare has not fined Heritage Hall-Rich Creek in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 35 minutes |
| Registered nurse time per resident, per day | 24 minutesBelow the Virginia average |
| Nursing staff who left in the past year | 38%Below the Virginia average |
Inspections
10 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
March 14, 2024 · Standard inspection · 10 citations
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Risk of harm, no one hurt, a pattern (level E)Nursing and Physician ServicesFrom a complaintCorrected May 15, 2024Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected May 15, 2024Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected May 15, 2024Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected May 15, 2024Ensure medication error rates are not 5 percent or greater.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected May 15, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected May 15, 2024Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected May 15, 2024Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected May 15, 2024Provide a neutral and fair arbitration process and agree to arbitrator and venue.
Minimal harm or risk, widespread (level C)AdministrationCorrected May 15, 2024Inform resident or representatives choice to enter into binding arbitration agreement and right to refuse.
Minimal harm or risk, widespread (level C)AdministrationCorrected May 15, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Limited Liability company
- Legal business name
- Rich Creek Life Care, LLC.
- Medicare-certified beds
- 120
- Average residents per day
- 102
- Accepts
- Medicare and Medicaid
- First certified
- December 1, 2003
- Part of a chain
- Heritage Hall, 15 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 495371
Location
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120 OLD VIRGINIA AVENUERich Creek, VA 24147
2 other communities within 10 miles
Senior living near Rich Creek
1202 Curve Rd, Pearisburg, VA 24134
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
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Lindside Healthcare Center
Medicare-certified10797 SENECA TRAIL SOUTH, Lindside, WV 24951
Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
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Prices not published
Questions about Heritage Hall-Rich Creek
How did Heritage Hall-Rich Creek do on its last inspection?+
State inspectors visited on March 14, 2024 and cited 10 health deficiencies, 1 of them from complaint investigations. The Virginia average is 14.4.
How much nursing care does each resident get at Heritage Hall-Rich Creek?+
Nurses and aides spend 3 hours 35 minutes with each resident per day, including 24 minutes from registered nurses. 38% of nursing staff left over the past year.
Has Heritage Hall-Rich Creek been fined by Medicare?+
Medicare's records show no fines against Heritage Hall-Rich Creek in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.