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State licensedAssisted LivingSkilled Nursing

Heritage Gardens

(909) 796-0219

About Heritage Gardens

Heritage Gardens provides compassionate assisted living for seniors in Loma Linda, California, where residents receive personalized support with daily activities while maintaining independence. Our attentive staff and comfortable home environment help families feel confident about their loved one's care and quality of life.

Community at a glance

Capacity

64 residents

State license

#360900455, Licensed

Location

Loma Linda, CA

Status

Listed in a public registry

Care & services offered

Assisted LivingSkilled Nursing

Contact & location

25271 Barton Rd, Loma Linda, California 92354

(909) 796-0219

California inspection record

From the California Department of Social Services, Community Care Licensing Division, which licenses and inspects Heritage Gardens. Checked October 8, 2026. See the state's record and reports

State inspectors last visited Heritage Gardens on July 1, 2026.

Since January 2022, California's Community Care Licensing Division has made 4 routine inspections, 23 complaint visits and 3 other visits.

Inspectors issued 3 Type A citations and 4 Type B citations. A Type A citation means an immediate risk to residents' health, safety or personal rights.

Across 7,137 licensed communities in California, the average in the state's record is 5.9 citations and 27% have none.

The state investigated 20 complaints, and found 3 allegations substantiated.

Last visit

Jul 1, 2026

Routine inspections

4

Type A citations

3

Type B citations

4

Visits and citations

Kind of visitVisitsType AType B
Routine inspections400
Complaint investigations2321
Other visits313

Type A: an immediate risk to residents' health, safety or personal rights. Type B: a potential risk if not corrected. Routine inspections on Jan 23, 2026, Feb 25, 2025, Jan 8, 2024, Jan 27, 2022.

Complaints

  • July 1, 20264 unfounded
  • April 17, 20263 unsubstantiated
  • April 6, 20262 unsubstantiated
  • January 23, 20261 unsubstantiated
  • September 16, 20251 unsubstantiated
  • February 5, 20251 unfounded
  • January 16, 20251 unfounded
  • December 26, 20245 unfounded
  • December 6, 20241 unsubstantiated
  • October 22, 20241 unsubstantiated
  • October 15, 20243 unsubstantiated, 1 unfounded
  • September 20, 20241 allegation substantiated, 1 unsubstantiated, 1 citation

Showing the 12 most recent of 20.

substantiated:
the state found it more likely than not that it happened.
inconclusive:
the state could not prove or disprove it.
unsubstantiated:
it may have happened, but there was not enough evidence.
unfounded:
the state found it false or not possible.

License

License number
360900455
License type
Residential Care Elderly
Status
Licensed
Licensed capacity
64 residents
Licensed since
January 31, 1994
Licensee
Heritage Health Care Inc
Administrator
Jessica J. Ramos

Medicare record for the nursing home on this campus

Heritage Gardens includes Heritage Gardens Health Care Center, a Medicare-certified nursing home at the same address. Everything below is Medicare's record for that nursing home. It does not rate Heritage Gardens's other levels of care, which the state licenses and inspects separately.

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on May 7, 2026, state inspectors cited 12 health deficiencies (the California average is 15.5).

Nurses and nurse aides spend 3 hours 49 minutes with each resident a day, below the California average of 4 hours 31 minutes.

Medicare has not fined Heritage Gardens Health Care Center in the last three years.

Staffing

MeasureThis home
Nurse and aide time per resident, per day3 hours 49 minutesBelow the California average
Registered nurse time per resident, per day19 minutesBelow the California average
Nursing staff who left in the past year100%Above the California average

Inspections

26 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

July 2, 2026 · Complaint investigation · 1 citation

  • Ensure that residents are free from significant medication errors.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Jul 20, 2026

May 7, 2026 · Standard inspection · 11 citations

  • Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

    Risk of harm, no one hurt, widespread (level F)EnvironmentalCorrected Jun 5, 2026
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Jun 5, 2026
  • Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    Risk of harm, no one hurt, a pattern (level E)Resident RightsCorrected Jun 5, 2026
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jun 5, 2026
  • Ensure each resident receives an accurate assessment.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 5, 2026
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Jun 5, 2026
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Jun 5, 2026
  • Assess the resident when there is a significant change in condition

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 5, 2026
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 5, 2026
  • Make sure that a working call system is available in each resident's bathroom and bathing area.

    Risk of harm, no one hurt, a few residents (level D)EnvironmentalCorrected Jun 5, 2026
  • Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

    Minimal harm or risk, widespread (level C)Resident RightsCorrected Jun 5, 2026
May 6, 2025 · Complaint investigation · 1 citation+
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected May 23, 2025
January 16, 2025 · Standard inspection · 8 citations+
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected Feb 11, 2025
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Feb 11, 2025
  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 11, 2025
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 11, 2025
  • Employ staff that are licensed, certified, or registered in accordance with state laws.

    Risk of harm, no one hurt, a few residents (level D)AdministrationFrom a complaintCorrected Feb 11, 2025
  • Ensure each resident receives an accurate assessment.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 11, 2025
  • Provide safe and appropriate respiratory care for a resident when needed.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Feb 11, 2025
  • Assess the resident when there is a significant change in condition

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Feb 11, 2025
December 12, 2024 · Complaint investigation · 1 citation+
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Dec 30, 2024
September 5, 2024 · Complaint investigation · 1 citation+
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Sep 30, 2024
May 3, 2024 · Complaint investigation · 1 citation+
  • Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected May 17, 2024
December 19, 2023 · Complaint investigation · 1 citation+
  • Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jan 2, 2024
November 4, 2023 · Complaint investigation · 1 citation+
  • Respond appropriately to all alleged violations.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Nov 14, 2023

Fines and payment denials

No fines or Medicare payment denials in the last three years.

About the home, per Medicare

Ownership
For profit - Corporation
Legal business name
Heritage Health Care, Inc.
Medicare-certified beds
110
Average residents per day
102
Accepts
Medicare and Medicaid
First certified
January 1, 1967
Part of a chain
Progressive Health Care Centers, 5 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
055183

Location

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25271 Barton RdLoma Linda, CA 92354

12 other communities within 10 miles

Senior living near Loma Linda

Meadows Ridge Care Center

Verified community

1700 E Washington St, Colton, CA 92324

Skilled Nursing
Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more

Call for pricing

Prices not published

Questions about Heritage Gardens

Has Heritage Gardens had any violations?+

California's Community Care Licensing Division has issued Heritage Gardens 3 Type A citations and 4 Type B citations since January 2022. Type A means an immediate risk to residents' health, safety or personal rights; Type B means a potential risk if not corrected.

When was Heritage Gardens last inspected?+

State inspectors last visited on July 1, 2026. Each visit's report is public on the state's facility search.

Have there been complaints about Heritage Gardens?+

The state investigated 20 complaints since January 2022. Of the allegations, 3 were substantiated, 0 inconclusive, 20 unsubstantiated and 16 unfounded.

Does Heritage Gardens have a nursing home?+

Yes. Heritage Gardens Health Care Center is a Medicare-certified nursing home on the same campus. Its Medicare record of inspections, staffing and fines is below. That record covers the nursing home only, not Heritage Gardens's other levels of care.

How did Heritage Gardens Health Care Center do on its last inspection?+

State inspectors visited on May 7, 2026 and cited 12 health deficiencies, 1 of them from complaint investigations. The California average is 15.5.

How much nursing care does each resident get at Heritage Gardens Health Care Center?+

Nurses and aides spend 3 hours 49 minutes with each resident per day, including 19 minutes from registered nurses. 100% of nursing staff left over the past year.

Has Heritage Gardens Health Care Center been fined by Medicare?+

Medicare's records show no fines against Heritage Gardens Health Care Center in the last three years.

How much does assisted living cost?+

The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.

Does Medicare pay for assisted living?+

Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.

What's the difference from a nursing home?+

Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.

Senior living in Loma Linda Assisted Living in California Assisted Living guide Information last updated October 2026