425 N Henry St, Morristown, TN 37814
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
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Medicare-certifiedSkilled Nursing
Heritage Center, the
Morristown, TennesseeMedicare inspection record
About Heritage Center, the
The Heritage Center in Morristown, Tennessee provides compassionate skilled nursing and rehabilitation care when families need it most. Our experienced team focuses on recovery, comfort, and helping residents regain independence through personalized treatment plans and attentive round-the-clock support.
Community at a glance
Capacity
197 residents
Location
Morristown, TN
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
1026 MCFARLAND STREET, Morristown, Tennessee 37814
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on June 4, 2025, state inspectors cited 8 health deficiencies (the Tennessee average is 4.4).
Nurses and nurse aides spend 3 hours 38 minutes with each resident a day, about the same as the Tennessee average.
Medicare has not fined Heritage Center, the in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 38 minutes |
| Registered nurse time per resident, per day | 39 minutesAbove the Tennessee average |
| Nursing staff who left in the past year | 37%Below the Tennessee average |
2 administrators have left the home in the past year.
Inspections
17 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
June 4, 2025 · Standard inspection · 8 citations
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareCorrected Jun 30, 2025Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 30, 2025Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlCorrected Jun 30, 2025Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 30, 2025Ensure each resident receives an accurate assessment.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 30, 2025Have a policy regarding use and storage of foods brought to residents by family and other visitors.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Jun 30, 2025Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 30, 2025Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Risk of harm, no one hurt, a few residents (level D)Nutrition and DietaryCorrected Jun 30, 2025
February 28, 2024 · Standard inspection · 9 citations
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Apr 5, 2024Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Apr 5, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 5, 2024Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 5, 2024Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Risk of harm, no one hurt, a few residents (level D)AdministrationCorrected Apr 5, 2024Provide safe and appropriate respiratory care for a resident when needed.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 5, 2024Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 5, 2024Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a few residents (level D)Resident RightsCorrected Apr 5, 2024Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Apr 5, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- Life Care Centers of America, Inc.
- Medicare-certified beds
- 197
- Average residents per day
- 116
- Accepts
- Medicare and Medicaid
- First certified
- January 3, 1989
- Part of a chain
- Life Care Centers of America, 194 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 445215
Location
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1026 MCFARLAND STREETMorristown, TN 37814
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Questions about Heritage Center, the
How did Heritage Center, the do on its last inspection?+
State inspectors visited on June 4, 2025 and cited 8 health deficiencies. The Tennessee average is 4.4.
How much nursing care does each resident get at Heritage Center, the?+
Nurses and aides spend 3 hours 38 minutes with each resident per day, including 39 minutes from registered nurses. 37% of nursing staff left over the past year.
Has Heritage Center, the been fined by Medicare?+
Medicare's records show no fines against Heritage Center, the in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.