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Heritage Care Center in Saint Louis, Missouri provides skilled nursing and rehabilitation services designed to support recovery and independence. Our experienced team delivers personalized care plans in a comfortable setting where healing and dignity go hand in hand.
Capacity
120 residents
Location
Saint Louis, MO
Status
Listed in a public registry
4401 NORTH HANLEY ROAD, Saint Louis, Missouri 63134
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on September 9, 2025, state inspectors cited 24 health deficiencies (the Missouri average is 11.4).
Nurses and nurse aides spend 1 hour 51 minutes with each resident a day, below the Missouri average of 3 hours 26 minutes.
Medicare fined Heritage Care Center 5 times in the last three years, $369,383 in total.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 1 hour 51 minutesBelow the Missouri average |
| Registered nurse time per resident, per day | 5 minutesBelow the Missouri average |
| Nursing staff who left in the past year | 75%Above the Missouri average |
3 administrators have left the home in the past year.
62 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
May 15, 2026 · Complaint investigation · 1 citation
Not prohibit or in any way discourage a resident from communicating with federal, state, or local officials.
April 16, 2026 · Complaint investigation · 1 citation
Honor the resident's right to choose his or her attending physician.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Respond appropriately to all alleged violations.
Provide and implement an infection prevention and control program.
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Implement a program that monitors antibiotic use.
Have a plan that describes the process for conducting QAPI and QAA activities.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Ensure that residents are free from significant medication errors.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Reasonably accommodate the needs and preferences of each resident.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Protect each resident from the wrongful use of the resident's belongings or money.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Provide safe, appropriate pain management for a resident who requires such services.
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Ensure each resident receives an accurate assessment.
Ensure residents have reasonable access to and privacy in their use of communication methods.
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Provide safe, appropriate pain management for a resident who requires such services.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
Ensure residents have reasonable access to and privacy in their use of communication methods.
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Ensure services provided by the nursing facility meet professional standards of quality.
Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Respond appropriately to all alleged violations.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Respond appropriately to all alleged violations.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Provide and implement an infection prevention and control program.
Ensure medication error rates are not 5 percent or greater.
Ensure that residents are free from significant medication errors.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Respond appropriately to all alleged violations.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Showing the 60 most recent. The full list is on Medicare.gov.
5 fines totaling $369,383 and 2 Medicare payment denials in the last three years.
4401 NORTH HANLEY ROADSaint Louis, MO 63134
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State inspectors visited on September 9, 2025 and cited 24 health deficiencies, 11 of them from complaint investigations. The Missouri average is 11.4.
Nurses and aides spend 1 hour 51 minutes with each resident per day, including 5 minutes from registered nurses. 75% of nursing staff left over the past year.
Yes. Medicare fined Heritage Care Center 5 times in the last three years, totaling $369,383.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.