303 E ROYALTON RD, Broadview Heights, OH 44147
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Medicare-certifiedSkilled Nursing
Heights Rehabilitation and Healthcare Center, the
Broadview Heights, OhioMedicare inspection record
About Heights Rehabilitation and Healthcare Center, the
HEIGHTS REHABILITATION AND HEALTHCARE CENTER, THE is a for profit - corporation nursing home in BROADVIEW HEIGHTS, OH with 149 certified beds.
Community at a glance
Capacity
149 residents
Location
Broadview Heights, OH
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
2801 E ROYALTON RD, Broadview Heights, Ohio 44147
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on June 9, 2026, state inspectors cited 23 health deficiencies (the Ohio average is 10.3).
Nurses and nurse aides spend 3 hours 26 minutes with each resident a day, below the Ohio average of 3 hours 41 minutes.
Medicare fined Heights Rehabilitation and Healthcare Center, the once in the last three years, $27,378 in total.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 26 minutesBelow the Ohio average |
| Registered nurse time per resident, per day | 50 minutesAbove the Ohio average |
| Nursing staff who left in the past year | 67%Above the Ohio average |
1 administrator has left the home in the past year.
Inspections
29 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
July 29, 2026 · Complaint investigation · 1 citation
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintAlready fixed before the inspection
June 9, 2026 · Standard inspection · 20 citations
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Immediate danger to residents, a few residents (level J)Quality of Life and CareFrom a complaintAlready fixed before the inspectionProcure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Risk of harm, no one hurt, widespread (level F)Nutrition and DietaryCorrected Jun 27, 2026Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Risk of harm, no one hurt, widespread (level F)AdministrationCorrected Jun 27, 2026Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Jun 27, 2026Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.
Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryFrom a complaintCorrected Jun 27, 2026Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Risk of harm, no one hurt, a pattern (level E)EnvironmentalFrom a complaintCorrected Jun 27, 2026Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Jun 27, 2026Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 27, 2026Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jun 27, 2026Provide care and assistance to perform activities of daily living for any resident who is unable.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Jun 27, 2026Provide enough food/fluids to maintain a resident's health.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 27, 2026Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Risk of harm, no one hurt, a few residents (level D)AdministrationFrom a complaintCorrected Jun 27, 2026Develop and implement policies and procedures for flu and pneumonia vaccinations.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Jun 27, 2026Ensure that residents are free from significant medication errors.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Jun 27, 2026Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceFrom a complaintCorrected Jun 27, 2026Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Jun 27, 2026Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jun 27, 2026Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Jun 27, 2026Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jun 27, 2026Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a few residents (level D)Infection ControlFrom a complaintCorrected Jun 27, 2026
November 17, 2025 · Complaint investigation · 2 citations+
Protect each resident from the wrongful use of the resident's belongings or money.
Risk of harm, no one hurt, a pattern (level E)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Dec 2, 2025Ensure each resident must receive and the facility must provide necessary behavioral health care and services.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Dec 2, 2025
August 12, 2025 · Complaint investigation · 1 citation+
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Aug 30, 2025
June 26, 2025 · Complaint investigation · 2 citations+
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Risk of harm, no one hurt, a pattern (level E)EnvironmentalFrom a complaintCorrected Jul 12, 2025Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Jul 12, 2025
September 9, 2024 · Complaint investigation · 1 citation+
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Sep 20, 2024
April 4, 2024 · Complaint investigation · 2 citations+
Keep residents' personal and medical records private and confidential.
Risk of harm, no one hurt, a few residents (level D)Resident RightsFrom a complaintCorrected Apr 17, 2024Respond appropriately to all alleged violations.
Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Apr 17, 2024
Fines and payment denials
1 fine totaling $27,378 in the last three years.
- June 9, 2026Fine: $27,378
About the home, per Medicare
- Ownership
- For profit - Corporation
- Legal business name
- The Heights Rehabilitation and Healthcare Center LLC
- Medicare-certified beds
- 149
- Average residents per day
- 108
- Accepts
- Medicare and Medicaid
- First certified
- July 22, 1985
- Part of a chain
- Crown Healthcare Group, 9 homes
- Inside a hospital
- No
- Continuing care retirement community
- No
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 365661
Location
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2801 E ROYALTON RDBroadview Heights, OH 44147
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Questions about Heights Rehabilitation and Healthcare Center, the
How did Heights Rehabilitation and Healthcare Center, the do on its last inspection?+
State inspectors visited on June 9, 2026 and cited 23 health deficiencies, 16 of them from complaint investigations. The Ohio average is 10.3.
How much nursing care does each resident get at Heights Rehabilitation and Healthcare Center, the?+
Nurses and aides spend 3 hours 26 minutes with each resident per day, including 50 minutes from registered nurses. 67% of nursing staff left over the past year.
Has Heights Rehabilitation and Healthcare Center, the been fined by Medicare?+
Yes. Medicare fined Heights Rehabilitation and Healthcare Center, the once in the last three years, totaling $27,378.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.