J & C Care Center
State licensed4240 Redding Street, Oakland, CA 94619
Assisted Living
Assisted livingResidential care for the elderly (RCFE)24-hour personal care
Call for pricing
Prices not published
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State licensedAssisted Living
Heart & Soul Communities
Oakland, CaliforniaState inspected Nov 18, 2025, no citations since 2021
About Heart & Soul Communities
Heart & Soul Communities brings compassionate assisted living to Oakland, California, where personalized care meets genuine connection. Our team understands that moving to assisted living is about more than daily support—it's about maintaining independence, dignity, and the relationships that matter most. We're here to help your loved one thrive.
Community at a glance
Capacity
6 residents
State license
#015601242, Licensed
Location
Oakland, CA
Status
Listed in a public registry
Care & services offered
Assisted Living
Contact & location
3770 Suter Street, Oakland, California 94619
California inspection record
From the California Department of Social Services, Community Care Licensing Division, which licenses and inspects Heart & Soul Communities. Checked October 8, 2026. See the state's record and reports
State inspectors last visited Heart & Soul Communities on November 18, 2025.
Since November 2021, California's Community Care Licensing Division has made 3 routine inspections, 1 complaint visit and 3 other visits.
Those visits produced no citations.
Across 7,137 licensed communities in California, the average in the state's record is 5.9 citations and 27% have none.
The state investigated 1 complaint, and substantiated none of the allegations.
Last visit
Nov 18, 2025
Routine inspections
3
Type A citations
0
Type B citations
0
Visits and citations
No citations in the state's record for Heart & Soul Communities.
| Kind of visit | Visits | Type A | Type B |
|---|---|---|---|
| Routine inspections | 3 | 0 | 0 |
| Complaint investigations | 1 | 0 | 0 |
| Other visits | 3 | 0 | 0 |
Type A: an immediate risk to residents' health, safety or personal rights. Type B: a potential risk if not corrected. Routine inspections on Feb 21, 2025, Mar 25, 2024, Jun 6, 2022.
Complaints
- November 30, 20215 unsubstantiated
- substantiated:
- the state found it more likely than not that it happened.
- inconclusive:
- the state could not prove or disprove it.
- unsubstantiated:
- it may have happened, but there was not enough evidence.
- unfounded:
- the state found it false or not possible.
License
- License number
- 015601242
- License type
- Residential Care Elderly
- Status
- Closed, Agency Initiated
- Licensed capacity
- 6 residents
- Licensed since
- March 29, 2006
- Licensee
- Tillis, Ericka
- Administrator
- Tillis, Ericka
Location
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3770 Suter StreetOakland, CA 94619
12 other communities within 10 miles
Senior living near Oakland
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Medicare & Medicaid certifiedSprinkler systemsResident & family councilSkilled nursing & rehabilitation+1 more
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Prices not published
Excell Health Care Center
Medicare-certified3025 HIGH STREET, Oakland, CA 94619
Skilled Nursing
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Prices not published
Assisted Living: frequently asked questions
Has Heart & Soul Communities had any violations?+
California's Community Care Licensing Division has issued no citations to Heart & Soul Communities since November 2021.
When was Heart & Soul Communities last inspected?+
State inspectors last visited on November 18, 2025. Each visit's report is public on the state's facility search.
Have there been complaints about Heart & Soul Communities?+
The state investigated 1 complaint since November 2021. Of the allegations, 0 were substantiated, 0 inconclusive, 5 unsubstantiated and 0 unfounded.
How much does assisted living cost?+
The national median is around $6,200 per month, though it ranges from roughly $4,500 to $11,800 depending on location, apartment size, and level of care.
Does Medicare pay for assisted living?+
Medicare does not cover the room-and-board cost of assisted living. Medicaid may help in many states through waivers, and VA benefits can offset costs for eligible veterans.
What's the difference from a nursing home?+
Assisted living is for people who need help with daily tasks but are largely independent. Nursing homes (skilled nursing) provide 24-hour medical and rehabilitative care.