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Medicare-certifiedSkilled Nursing

Hayward Hills Health Care Center

Hayward, CaliforniaMedicare inspection record
(510) 538-4424

About Hayward Hills Health Care Center

HAYWARD HILLS HEALTH CARE CENTER is a for profit - partnership nursing home in HAYWARD, CA with 74 certified beds.

Community at a glance

Capacity

74 residents

Location

Hayward, CA

Status

Listed in a public registry

Care & services offered

Skilled Nursing

Contact & location

1768 B STREET, Hayward, California 94541

(510) 538-4424

Medicare inspection record

From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov

At its most recent standard inspection, on June 11, 2026, state inspectors cited 11 health deficiencies (the California average is 15.5).

Nurses and nurse aides spend 4 hours 13 minutes with each resident a day, below the California average of 4 hours 31 minutes.

Medicare has not fined Hayward Hills Health Care Center in the last three years.

Staffing

MeasureThis home
Nurse and aide time per resident, per day4 hours 13 minutesBelow the California average
Registered nurse time per resident, per day39 minutes
Nursing staff who left in the past year56%Above the California average

1 administrator has left the home in the past year.

Inspections

23 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.

June 11, 2026 · Standard inspection · 11 citations

  • Ensure services provided by the nursing facility meet professional standards of quality.

    Risk of harm, no one hurt, a pattern (level E)Resident Assessment and Care PlanningFrom a complaintCorrected Jul 14, 2026
  • Develop and implement policies and procedures for flu and pneumonia vaccinations.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Jul 14, 2026
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Jul 14, 2026
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jul 14, 2026
  • Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Risk of harm, no one hurt, a pattern (level E)Quality of Life and CareFrom a complaintCorrected Jul 14, 2026
  • Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Jul 14, 2026
  • Have a policy regarding use and storage of foods brought to residents by family and other visitors.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Jul 14, 2026
  • Provide and implement an infection prevention and control program.

    Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Jul 14, 2026
  • Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareCorrected Jul 14, 2026
  • Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Jul 14, 2026
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Jul 14, 2026

August 16, 2024 · Standard inspection · 8 citations

  • Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Risk of harm, no one hurt, widespread (level F)Pharmacy ServiceCorrected Sep 15, 2024
  • Keep all essential equipment working safely.

    Risk of harm, no one hurt, widespread (level F)EnvironmentalCorrected Sep 15, 2024
  • Ensure medication error rates are not 5 percent or greater.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Sep 15, 2024
  • Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Risk of harm, no one hurt, a pattern (level E)Nutrition and DietaryCorrected Sep 15, 2024
  • Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Sep 15, 2024
  • Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Risk of harm, no one hurt, a pattern (level E)Pharmacy ServiceCorrected Sep 15, 2024
  • Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationCorrected Sep 15, 2024
  • PASARR screening for Mental disorders or Intellectual Disabilities

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningCorrected Sep 15, 2024
July 18, 2024 · Complaint investigation · 1 citation+
  • Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Residents were harmed, a few residents (level G)Quality of Life and CareFrom a complaintCorrected Aug 14, 2024
February 6, 2024 · Complaint investigation · 2 citations+
  • Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Risk of harm, no one hurt, a few residents (level D)Freedom from Abuse, Neglect, and ExploitationFrom a complaintCorrected Mar 5, 2024
  • Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Risk of harm, no one hurt, a few residents (level D)Resident Assessment and Care PlanningFrom a complaintCorrected Mar 5, 2024
February 5, 2024 · Complaint investigation · 1 citation+
  • Provide care and assistance to perform activities of daily living for any resident who is unable.

    Risk of harm, no one hurt, a few residents (level D)Quality of Life and CareFrom a complaintCorrected Mar 5, 2024

Fines and payment denials

No fines or Medicare payment denials in the last three years.

About the home, per Medicare

Ownership
For profit - Limited Liability company
Legal business name
Hayward Hills Operating Company, Lp
Medicare-certified beds
74
Average residents per day
66
Accepts
Medicare and Medicaid
First certified
October 1, 1974
Part of a chain
Mariner Health Care, 17 homes
Inside a hospital
No
Continuing care retirement community
No
Resident or family council
Resident
Sprinklers in all required areas
Yes
CMS Certification Number
056447

Location

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1768 B STREETHayward, CA 94541

12 other communities within 10 miles

Senior living near Hayward

Questions about Hayward Hills Health Care Center

How did Hayward Hills Health Care Center do on its last inspection?+

State inspectors visited on June 11, 2026 and cited 11 health deficiencies, 4 of them from complaint investigations. The California average is 15.5.

How much nursing care does each resident get at Hayward Hills Health Care Center?+

Nurses and aides spend 4 hours 13 minutes with each resident per day, including 39 minutes from registered nurses. 56% of nursing staff left over the past year.

Has Hayward Hills Health Care Center been fined by Medicare?+

Medicare's records show no fines against Hayward Hills Health Care Center in the last three years.

Does Medicare cover skilled nursing?+

Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.

How much does a nursing home cost?+

A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.

What is the CMS star rating?+

Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.

Senior living in Hayward Skilled Nursing in California Skilled Nursing guide Information last updated October 2026