205 Loudon Rd, Concord, NH 03301
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
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Medicare-certifiedSkilled Nursing
Havenwood-Heritage Heights
Concord, New HampshireMedicare inspection record
About Havenwood-Heritage Heights
Havenwood-Heritage Heights brings skilled nursing and rehabilitation services to Concord, New Hampshire with compassionate care from experienced clinical staff. Our facility focuses on recovery, healing, and helping residents regain independence through personalized treatment plans and therapeutic programs.
Community at a glance
Capacity
70 residents
Location
Concord, NH
Status
Listed in a public registry
Care & services offered
Skilled Nursing
Contact & location
33 CHRISTIAN AVENUE, Concord, New Hampshire 03301
Medicare inspection record
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on April 22, 2026, state inspectors cited 2 health deficiencies (the New Hampshire average is 4.0).
Nurses and nurse aides spend 5 hours 14 minutes with each resident a day, above the New Hampshire average of 3 hours 54 minutes.
Medicare has not fined Havenwood-Heritage Heights in the last three years.
Staffing
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 5 hours 14 minutesAbove the New Hampshire average |
| Registered nurse time per resident, per day | 1 hour 2 minutesAbove the New Hampshire average |
Inspections
7 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
April 22, 2026 · Standard inspection · 2 citations
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, widespread (level F)Infection ControlCorrected May 28, 2026Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.
Risk of harm, no one hurt, widespread (level F)AdministrationCorrected May 28, 2026
March 13, 2025 · Standard inspection · 2 citations
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Apr 18, 2025Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Mar 27, 2025
February 22, 2024 · Standard inspection · 3 citations+
Provide and implement an infection prevention and control program.
Risk of harm, no one hurt, a pattern (level E)Infection ControlCorrected Apr 3, 2024Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Risk of harm, no one hurt, a few residents (level D)Pharmacy ServiceCorrected Apr 8, 2024Assess the resident when there is a significant change in condition
Minimal harm or risk, a pattern (level B)Resident Assessment and Care PlanningCorrected Mar 27, 2024
Fines and payment denials
No fines or Medicare payment denials in the last three years.
About the home, per Medicare
- Ownership
- Non profit - Corporation
- Legal business name
- United Church of Christ Retirement Community Inc
- Medicare-certified beds
- 70
- Average residents per day
- 64
- Accepts
- Medicare and Medicaid
- First certified
- July 8, 1969
- Inside a hospital
- No
- Continuing care retirement community
- Yes
- Resident or family council
- Resident
- Sprinklers in all required areas
- Yes
- CMS Certification Number
- 305016
Location
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33 CHRISTIAN AVENUEConcord, NH 03301
12 other communities within 10 miles
Senior living near Concord
211 LOUDON RD STE H, Concord, NH 03301
Adult Day Services
Adult day servicesDaytime supervision & activitiesRespite for caregivers
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Prices not published
46 Warren St, Concord, NH 03301
Independent LivingActive Adult Living
Affordable senior housingIndependent livingAge 62+ community
Call for pricing
Prices not published
Questions about Havenwood-Heritage Heights
How did Havenwood-Heritage Heights do on its last inspection?+
State inspectors visited on April 22, 2026 and cited 2 health deficiencies. The New Hampshire average is 4.0.
How much nursing care does each resident get at Havenwood-Heritage Heights?+
Nurses and aides spend 5 hours 14 minutes with each resident per day, including 1 hour 2 minutes from registered nurses.
Has Havenwood-Heritage Heights been fined by Medicare?+
Medicare's records show no fines against Havenwood-Heritage Heights in the last three years.
Does Medicare cover skilled nursing?+
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
How much does a nursing home cost?+
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
What is the CMS star rating?+
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.