356 Torringford West St, Torrington, CT 06790
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HavenCare at Valerie Manor provides skilled nursing and rehabilitation services to Torrington, Connecticut residents who need expert medical care during recovery. Our compassionate team focuses on helping each person regain independence through personalized treatment plans and therapeutic support.
Capacity
151 residents
Location
Torrington, CT
Status
Listed in a public registry
1360 TORRINGFORD ST, Torrington, Connecticut 06790
From CMS Care Compare, the federal record every Medicare-certified nursing home is held to. Data as of September 1, 2026. Check it on Medicare.gov
At its most recent standard inspection, on January 21, 2026, state inspectors cited 17 health deficiencies (the Connecticut average is 13.0).
Nurses and nurse aides spend 3 hours 30 minutes with each resident a day, below the Connecticut average of 3 hours 44 minutes.
Medicare has not fined Havencare at Valerie Manor in the last three years.
| Measure | This home |
|---|---|
| Nurse and aide time per resident, per day | 3 hours 30 minutesBelow the Connecticut average |
| Registered nurse time per resident, per day | 19 minutesBelow the Connecticut average |
| Nursing staff who left in the past year | 49%Above the Connecticut average |
3 administrators have left the home in the past year.
40 health citations in the last three years. Each one is a federal standard inspectors found the home was not meeting.
May 26, 2026 · Complaint investigation · 1 citation
Ensure services provided by the nursing facility meet professional standards of quality.
March 24, 2026 · Complaint investigation · 3 citations
Protect each resident from the wrongful use of the resident's belongings or money.
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide and implement an infection prevention and control program.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Provide safe and appropriate respiratory care for a resident when needed.
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Provide special eating equipment and utensils for residents who need them and appropriate assistance.
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Have a plan that describes the process for conducting QAPI and QAA activities.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Respond appropriately to all alleged violations.
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Provide safe, appropriate pain management for a resident who requires such services.
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Provide safe and appropriate respiratory care for a resident when needed.
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Observe each nurse aide's job performance and give regular training.
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Provide enough food/fluids to maintain a resident's health.
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
1360 TORRINGFORD STTorrington, CT 06790
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State inspectors visited on January 21, 2026 and cited 17 health deficiencies, 5 of them from complaint investigations. The Connecticut average is 13.0.
Nurses and aides spend 3 hours 30 minutes with each resident per day, including 19 minutes from registered nurses. 49% of nursing staff left over the past year.
Medicare's records show no fines against Havencare at Valerie Manor in the last three years.
Medicare covers up to 100 days of skilled nursing per benefit period after a qualifying 3-day hospital stay — fully for the first 20 days, then with a daily copay. Long-term custodial stays are generally not covered.
A semi-private room averages about $7,900 per month nationally; private rooms cost more. Medicaid is the largest payer for long-term nursing home care.
Medicare rates nursing homes 1 to 5 stars on its Care Compare site. We don't repeat those stars here. Each nursing home page shows Medicare's underlying record instead: inspections, staffing and fines, with a link to check it on Medicare.gov.